Catering Operations Manager

7 days ago


Whitechapel, Greater London, United Kingdom Elior Full time

About the Role:

We are seeking a highly motivated and experienced Catering Supervisor to join our team at Elior. As a Catering Supervisor, you will be responsible for supervising catering teams on site, recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to our customers.

Key Responsibilities:

  • Motivate and manage a team of catering staff to ensure excellent customer service and high-quality food production.
  • Control and manage a budget to ensure efficient use of resources and minimize waste.
  • Ensure ongoing team communications, including building internal and external relationships, management reporting, and client liaison to enable operational excellence.
  • Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies, and duty of care to customers and colleagues.

Working Pattern:

5 days over 7, 37.5 hours per week.

What We Offer:

  • Genuine interest in customer service excellence.
  • Focused on the front line.
  • Proven team leader experience.
  • Self-motivated and able to work well unsupervised.
  • Previous experience within catering desirable.

Our Benefits:

  • FREE On-Site Lunches.
  • Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business.
  • Holiday Allowance: Relax & recharge with 28 days holiday, increasing to 31 days after two years service.
  • Family Leave: Prioritise family commitments with flexible leave options.
  • Paid Charity Leave: Make a positive impact with two additional paid days for charity work.
  • Big Enough for Growth, Small Enough to Connect: Opportunities for career progression while developing a close-knit community.
  • Supporting You Through Life's Ups & Downs: Access mental health support & comprehensive wellbeing benefits.
  • Keeping Finances & Wellbeing in Mind: Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme.

About Elior:

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including workplaces, sporting venues, attractions, public sector, healthcare, education, and more.

We're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That's why 85% of colleagues tell us how proud they are to work for us.

Elior Celebrates Equality:

We aim to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work. Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain the best people from the widest possible talent pool, we're committed to providing an inclusive environment where our colleagues can fulfill their potential and have the opportunity to succeed.


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