Shop Manager

15 hours ago

Exmouth, Devon, United Kingdom Sue Ryder Full time
About the Role

We are seeking an experienced and proactive Shop Manager to join our team at our Exmouth shop on Exeter Road. As a key member of our retail team, you will be responsible for driving business growth, achieving sales targets, and delivering exceptional customer service to our donors and customers.

Key Responsibilities
  • Lead a large team of volunteers to deliver great customer service and achieve sales targets.
  • Work with the local community to generate sufficient donated stock to drive sales.
  • Recruit, train, and retain a volunteer team, providing leadership and guidance.
  • Set high standards of merchandising and housekeeping, ensuring the health and safety of yourself and your team.
  • Manage effective stock processes to ensure the shop is well-merchandised with fresh, seasonal stock at all times.
  • Act as a brand ambassador for Sue Ryder, supporting in-store campaigns to promote the brand and national fundraising initiatives.
  • Manage effective stock processes through the Epos operation.
What We Offer
  • Competitive benefits package, including 27 days holiday rising to 33 with length of service, company pension scheme, and staff discount.
  • Enhanced maternity, paternity, and adoption pay, as well as access to an employee support programme.
  • A supportive and inclusive work environment, with opportunities for professional development and growth.
About Sue Ryder

Sue Ryder is one of the largest charity retailers in the UK, with over 400 shops across the country. We are dedicated to providing expert medical, practical, bereavement, and emotional support to those in need, and we rely on the generosity of our donors and customers to continue our vital work.

We are committed to making a positive impact in our communities, and we believe that our people are our most important asset. We strive to create a work environment that is inclusive, supportive, and empowering, where everyone has the opportunity to grow and thrive.

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