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Customer Service Support Specialist

1 month ago


Newry, United Kingdom Unilin Flooring UK & Ireland Full time

Job Title: Customer Service Support Specialist

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Support Specialist at Unilin Flooring UK & Ireland. This is a fantastic opportunity for someone who thrives in a fast-paced environment and has excellent communication skills.

Key Responsibilities:

  • Process large volumes of orders efficiently and accurately.
  • Provide exceptional customer service via phone, live chat, and email.

Required Skills and Qualifications:

  • Previous customer service or sales experience.
  • Experience with high customer query volumes.
  • Teamwork and individual work skills.
  • Proficiency in Microsoft Office and Excel.
  • Excellent communication and attention to detail.
  • Ability to work under pressure and deadlines.
  • Sound decision-making skills.
  • Proactive approach and commitment to Unilin's values.

Estimated Salary Range: £25,000 - £30,000 per annum, depending on experience.