Customer Experience Director
1 week ago
Are you a motivated and results-driven individual with a passion for delivering exceptional customer experiences? Do you have a proven track record of success in the automotive sector? If so, we'd love to hear from you As a Retail Manager at TrustFord, you'll play a key role in leading our Sales Team to deliver outstanding results and build strong relationships with customers.
About the Job:
• Lead the Sales Team to deliver exceptional customer experiences
• Analyze sales data to identify areas for improvement
• Develop and implement plans to improve performance
• Drive standards in customer care
• Deliver volume and gross profit targets
Requirements:
• Proven experience as a Sales Controller or above within the automotive sector
• Excellent level of written and verbal communication
• Passion for learning about new technology in a fast-moving environment
• Ability to build strong relationships with customers
Benefits:
• Competitive salary and bonus scheme
• Industry-leading package
• 33 days annual leave (including bank holidays)
• Annual leave purchase and sale scheme
• Pension scheme and life assurance
• Company car
• Ford Privilege vehicle purchase scheme
• Discount on service, bodyshop, and parts
• One day per year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website
Why Join Us?
We're a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences. We believe in investing in our people, providing them with the skills and resources they need to succeed. If you're passionate about delivering outstanding results and building strong relationships with customers, we'd love to hear from you
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Customer Experience Director
1 week ago
Craigavon, United Kingdom Trust Ford Full timeJob DescriptionTrust Ford is seeking an experienced Customer Experience Director to lead our sales team in delivering exceptional customer experiences. As a Customer Experience Director, you will be responsible for developing and implementing plans to improve sales performance, driving customer care standards, and delivering volume and gross profit...
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