Customer Experience Specialist

4 days ago


Craigavon, United Kingdom Winemark Full time
About the Job

Winemark is seeking a Customer Experience Specialist to join our team at Gilford Road Portadown. This is a full-time permanent position offering an estimated salary of £25,000-£30,000 per annum.

Job Summary

The ideal candidate will have excellent customer service skills, a strong work ethic, and the ability to work effectively as part of a team. They will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to the overall success of the business.

Main Responsibilities

  • Provide outstanding customer service, responding promptly to customer inquiries and resolving issues efficiently.
  • Develop and maintain knowledge of products on display, identifying opportunities to upsell and cross-sell.
  • Contribute to maintaining high standards of housekeeping and store appearance, ensuring a positive shopping experience for customers.
  • Collaborate with colleagues to achieve sales targets and improve customer satisfaction.
  • Stay up-to-date with product knowledge and industry trends, using this expertise to drive sales growth.

Required Qualifications and Skills

  • Maths and English GCSE Grade C or above (or equivalent).
  • Previous retail experience, ideally in a similar role.
  • Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
  • Able to adapt to changing circumstances and priorities, demonstrating a positive attitude and flexibility.


  • Craigavon, United Kingdom beBee Professionals Full time £22,000 - £28,000

    At beBee Professionals, we are looking for a Customer Experience Specialist to deliver exceptional customer service and support in Craigavon, United Kingdom.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide product and service information to customers.Process customer orders and manage account...


  • Craigavon, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Craigavon, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Craigavon, United Kingdom Next Full time

    About NextWe're a dynamic and fast-paced store team, committed to delivering outstanding service and exceptional stock operations to our customers.SalaryThe estimated salary for this role is £16.50 per hour, with the possibility of flexible working options available.Job DescriptionAs a Sales Team Member at Next, your top priority will be to provide...


  • Craigavon, United Kingdom ProCook Full time

    Kitchen Essentials Advisor Job DescriptionWe are looking for a motivated Kitchen Essentials Advisor to join our team at ProCook in Banbridge. This is a temporary 4-hour position to help us during the Christmas period.The Ideal CandidateEnthusiastic about cooking and sharing kitchen expertise. Previous retail experience is a plus. Motivated by achieving sales...


  • Craigavon, United Kingdom Fairways Hotel Full time

    Coffee Experience Specialist - Join us at Fairways Hotel and become a part of our dynamic team! As a Coffee Experience Specialist, you will have the opportunity to develop your skills in coffee excellence and deliver exceptional customer experiences.You will be responsible for training and developing other team members, maintaining a clean and safe work...

  • Customer Coordinator

    3 weeks ago


    Craigavon, United Kingdom Hays Specialist Recruitment Full time

    Customer Coordinator - Portadown Your new company Great opportunity to work for a very well known local food manufacturing company that supplies high-profile brand names into the retail sector.This company have been in business for nearly 70 years and have gained an amazing reputation to work for.Due to expansion they are recruiting for a Customer...


  • Craigavon, United Kingdom HAYS Specialist Recruitment Full time

    Company Overview:We are a well-established local food manufacturing company with over 70 years of experience. Our products are supplied to high-profile brand names in the retail sector, and we have gained an excellent reputation as a reliable partner.Salary:£27,500 per annum, plus 32 days' holiday entitlement.Job Description:The successful candidate will be...


  • Craigavon, United Kingdom HAYS Specialist Recruitment Full time

    Are you looking for a challenging role in product quality assurance?We have an exciting opportunity for a Product Quality Specialist to join our team at HAYS Specialist Recruitment Limited.As a Product Quality Specialist, you will play a critical role in maintaining and improving product quality and safety standards. You will conduct inspections, tests, and...


  • Craigavon, United Kingdom Poundland Dealz Full time

    About the JobPoundland Dealz is seeking a Customer Experience Executive to join our team in Drogheda. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, improving customer satisfaction, and driving business growth.Key Responsibilities:Provide exceptional customer service, respond to customer...


  • Craigavon, United Kingdom HAYS Specialist Recruitment Full time

    Hays Specialist Recruitment is a world leader in specialist recruitment and workforce solutions. We are seeking an ambitious sales-driven individual to join our team as a Recruitment Consultant in Portadown office, with hybrid working available.About HaysWe believe in being long-term partners with our people as well as our customers. Our business scale and...


  • Craigavon, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Craigavon, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Craigavon, United Kingdom Card Factory Full time

    About This RoleThis is an exciting opportunity for an experienced Retail Store Manager to join our Card Factory team in Banbridge. As a key leader within our retail business, you will be responsible for driving commercial growth, developing a high-performing team, and ensuring an exceptional customer experience.Responsibilities:Lead a High-Performing Team:...


  • Craigavon, United Kingdom HAYS Specialist Recruitment Full time

    Role DescriptionWe are seeking an experienced Account Coordination Specialist to join our team in Portadown. In this role, you will play a key part in supporting our sales team by coordinating customer accounts and developing business relationships.As an Account Coordination Specialist, you will be responsible for managing customer orders, resolving any...


  • Craigavon, United Kingdom Trust Ford Full time

    About Us: TrustFord is a leading automotive retailer with a commitment to delivering exceptional customer experiences. Our team is passionate about providing outstanding service and support to our customers.Job Summary: We are seeking a highly skilled Retail Manager to join our sales team in Craigavon. As a key member of our leadership team, you will be...


  • Craigavon, United Kingdom Trust Ford Full time

    Job DescriptionThis exciting opportunity has been created to drive sales performance and enhance the customer experience at Trust Ford. As a Retail Manager, you will work closely with the Sales Manager to lead the Sales Team and achieve ambitious targets.Key ResponsibilitiesAnalyzing sales data to identify trends and areas for improvement;Developing and...


  • Craigavon, United Kingdom REED Specialist Recruitment Full time

    Job Title: Electrical Installation SpecialistWe are seeking an experienced Electrical Installation Specialist to join our high-performing engineering team. The ideal candidate will have a proven track record in conducting inspecting & testing on customer's electrical installations (EICRs), including Emergency Lighting Testing, Fire Alarm Inspections, Mains...


  • Craigavon, United Kingdom Trust Ford Full time

    **Our Company**We are committed to being recognized as the benchmark in all of our operations. Our mission is to provide an industry-leading customer experience and deliver high-quality products and services.


  • Craigavon, United Kingdom REED Specialist Recruitment Full time

    REED Specialist Recruitment is seeking a Commercial Lighting Specialist to enhance our engineering team. As a key member, you will be responsible for conducting Inspecting & Testing on customer's electrical installations (EICRs), including Emergency Lighting Testing, Fire Alarm Inspections, Mains Analysis, Thermal Imaging, and small remedial repairs as...


  • Craigavon, United Kingdom HAYS Specialist Recruitment Full time

    Company OverviewHays Specialist Recruitment Limited is proud to present an exciting opportunity for a skilled professional to join one of the country's top employers in the manufacturing sector.This renowned company specializes in designing and manufacturing material handling machines, with a reputation for being a great employer. They offer a generous...


  • Craigavon, United Kingdom HAYS Specialist Recruitment Full time

    Job OverviewIn a role that combines customer service and account coordination, we are seeking an exceptional individual to join our team as a Customer Service Liaison. Located in Portadown, this position offers a unique opportunity to work with a well-established local food manufacturing company that supplies high-profile brand names into the retail...