Customer Experience Director

4 days ago


Craigavon, United Kingdom Trust Ford Full time
About Us: TrustFord is a leading automotive retailer with a commitment to delivering exceptional customer experiences. Our team is passionate about providing outstanding service and support to our customers.

Job Summary: We are seeking a highly skilled Retail Manager to join our sales team in Craigavon. As a key member of our leadership team, you will be responsible for driving sales performance, leading by example, and developing our sales team's skills and abilities.

Key Responsibilities:
  • Drive sales performance and lead by example
  • Analyze and interpret sales data to inform business decisions and drive growth
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead by example and coach the sales team to deliver exceptional customer experiences

Requirements: To succeed in this role, you will need:
  • A proven track record of success in sales management or a related field
  • Excellent communication and interpersonal skills
  • The ability to build strong relationships with customers and colleagues alike
  • Experience working in the automotive sector, preferably in a sales controller or above capacity


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