Customer Service Specialist
2 weeks ago
Company Overview:
We are a well-established local food manufacturing company with over 70 years of experience. Our products are supplied to high-profile brand names in the retail sector, and we have gained an excellent reputation as a reliable partner.
Salary:
£27,500 per annum, plus 32 days' holiday entitlement.
Job Description:
The successful candidate will be responsible for managing customer accounts, retrieving EDI orders, and ensuring timely delivery and collection bookings. They will also need to liaise with distribution sites, monitor stock levels, and attend regular account meetings to discuss performance and service level targets.
Key Responsibilities:
- Retrieve EDI orders and key on manual orders using Navision
- Liaise with distribution sites to ensure optimum levels of service
- Monitor stock levels versus orders received
- Attend regular account meetings to discuss performance and service level targets
Requirements:
The ideal candidate will possess strong communication and organizational skills, with experience in customer service or logistics management. They should be able to work effectively in a team environment and have a strong attention to detail.
Benefits:
We offer a competitive salary, 32 days' holiday entitlement, and opportunities for career progression within our company.
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