Customer Experience Director

1 week ago


Craigavon, United Kingdom Trust Ford Full time

We're looking for a seasoned professional to join our team as a Retail Manager. As a key member of our Sales Team, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.

In this role, you'll work closely with the Sales Manager to lead the team and ensure that customers receive the best possible service. You'll be responsible for analyzing sales data, identifying areas for improvement, and implementing effective plans to boost performance.

If you're passionate about customer service and have a proven track record of success in the automotive sector, we'd love to hear from you. This is a fantastic opportunity to join a dynamic and growing company like TrustFord, with a competitive salary of £53,745 (OTE) and a range of benefits, including a company car and 33 days' annual leave.

  1. Develop and implement plans to improve sales performance using data analysis and insights
  2. Drive customer care standards by coaching and mentoring team members
  3. Maintain high levels of customer satisfaction while delivering volume and gross profit targets


  • Craigavon, United Kingdom Trust Ford Full time

    Job DescriptionTrust Ford is seeking an experienced Customer Experience Director to lead our sales team in delivering exceptional customer experiences. As a Customer Experience Director, you will be responsible for developing and implementing plans to improve sales performance, driving customer care standards, and delivering volume and gross profit...


  • Craigavon, United Kingdom Trust Ford Full time

    Introduction:Are you a motivated and results-driven individual with a passion for delivering exceptional customer experiences? Do you have a proven track record of success in the automotive sector? If so, we'd love to hear from you! As a Retail Manager at TrustFord, you'll play a key role in leading our Sales Team to deliver outstanding results and build...


  • Craigavon, United Kingdom Trust Ford Full time

    About Us: TrustFord is a leading automotive retailer with a commitment to delivering exceptional customer experiences. Our team is passionate about providing outstanding service and support to our customers.Job Summary: We are seeking a highly skilled Retail Manager to join our sales team in Craigavon. As a key member of our leadership team, you will be...


  • Craigavon, United Kingdom Trust Ford Full time

    Job DescriptionThis exciting opportunity has been created to drive sales performance and enhance the customer experience at Trust Ford. As a Retail Manager, you will work closely with the Sales Manager to lead the Sales Team and achieve ambitious targets.Key ResponsibilitiesAnalyzing sales data to identify trends and areas for improvement;Developing and...


  • Craigavon, United Kingdom Trust Ford Full time

    **Our Company**We are committed to being recognized as the benchmark in all of our operations. Our mission is to provide an industry-leading customer experience and deliver high-quality products and services.


  • Craigavon, United Kingdom Fairways Hotel Full time

    Career advancement opportunities await at Fairways Hotel! As a Customer Experience Associate, you will play a crucial role in ensuring that every guest has an exceptional experience.About the RoleWe are seeking a motivated and enthusiastic individual to join our customer experience team as a Customer Experience Associate. In this role, you will be...


  • Craigavon, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Craigavon, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Craigavon, United Kingdom Winemark Full time

    About the JobWinemark is seeking a Customer Experience Specialist to join our team at Gilford Road Portadown. This is a full-time permanent position offering an estimated salary of £25,000-£30,000 per annum.Job SummaryThe ideal candidate will have excellent customer service skills, a strong work ethic, and the ability to work effectively as part of a team....


  • Craigavon, United Kingdom Card Factory Full time

    About This RoleThis is an exciting opportunity for an experienced Retail Store Manager to join our Card Factory team in Banbridge. As a key leader within our retail business, you will be responsible for driving commercial growth, developing a high-performing team, and ensuring an exceptional customer experience.Responsibilities:Lead a High-Performing Team:...


  • Craigavon, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Craigavon, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Craigavon, United Kingdom Trust Ford Full time

    Join our fast-paced and dynamic team as a Sales Manager at Trust Ford. As a key member of our sales team, you will be responsible for driving sales performance and achieving volume and gross profit targets. To succeed in this role, you will need to have a minimum of 6 months' experience in a sales management role within the automotive sector, excellent...


  • Craigavon, United Kingdom Card Factory Full time

    Role OverviewThis is an exciting opportunity to join our successful team as a Team Leader, supporting your Store Manager in delivering commercial growth and developing a customer-centric culture. As a key member of the store team, you will be responsible for leading by example and driving exceptional service standards every day.


  • Craigavon, United Kingdom Winemark Full time

    We are looking for a talented Sales and Customer Experience Specialist to join our team at Winemark. In this role, you will be responsible for driving sales growth, building strong relationships with customers, and contributing to a positive store environment.You will work closely with colleagues to achieve sales targets, maintain high levels of customer...

  • Team Associate

    1 week ago


    Craigavon, United Kingdom Greggs Full time

    Job DescriptionIn this role, you will be responsible for ensuring that customers have a brilliant experience when shopping with us. This includes providing fast and friendly service, maintaining a clean and tidy shop, and preparing products for sale.ResponsibilitiesDeliver exceptional customer serviceMaintain shop standardsPrepare products for saleBenefits...

  • Associate Director

    7 months ago


    Craigavon, United Kingdom Almac Group Full time

    **Associate Director - QPs** **Location**:Craigavon **Hours**:35 Hours per week **Salary**:Competitive **Business Unit**: Clinical Services **Open To**: Internal and External Applicants **Ref No.**: HRJOB9856 **The Role** The QP Services department works closely with our customers to ensure the timely delivery of QP Services activities, ensuring...

  • Operations Director

    1 week ago


    Craigavon, United Kingdom Ashton Recruitment Full time

    The Role: Ashton Recruitment is seeking an Operations Director to join our client based in Portadown. As a key member of the team, you will be responsible for overseeing the day-to-day operations of the business, ensuring efficient workflows, and implementing process improvements.Responsibilities: * Develop and implement operational strategies to improve...


  • Craigavon, United Kingdom Poundland & Dealz Full time

    About the RoleWe are looking for a talented and ambitious individual to join our retail team as a Store Leadership Team Member. As a key member of the store leadership team, you will be responsible for leading, inspiring, and excelling in creating amazing value every day.Key ResponsibilitiesLead daily huddles to ensure commercial objectives, including sales,...

  • Sales Director

    1 month ago


    Craigavon, United Kingdom Hays Specialist Recruitment Full time

    Your new company This is an amazing opportunity to join a very well established-successful company in Moira.This company is a family business and has successfully been trading for nearly 50 years and supply their products to to company's all over the UK & Ireland and even Europe.They are a very innovative company always diversifying into new products and new...


  • Craigavon, United Kingdom schuh limited Full time

    Benefits and PerksWe offer a range of benefits to support your personal and professional development. As a Supervisor at Schuh Limited, you can expect:A competitive salary of £25,000 - £30,000 per annum (dependent on location)Up to 40% product discount on shoes29 days holiday (pro-rota) with flexibility to buy and sellYour birthday off to celebrateAnnual...


  • Craigavon, United Kingdom Zachary Daniels Recruitment Full time

    We are currently recruiting for a Fashion Retail Director to join our team at Zachary Daniels Recruitment. As a Retail Director, you will oversee the overall performance of our store in Armagh, driving sales, and ensuring high-quality customer service.About the Role:Lead a team of retail professionals to achieve business objectivesDevelop and implement...