Hotel Guest Services Coordinator

4 weeks ago


Saint Helier, United Kingdom Château de Mercuès Full time

At Château de Mercuès, we are seeking a highly skilled and motivated individual to fill the role of Reception & Cashiering Specialist.

This is a unique opportunity to work in a 5-red-AA-star hotel, providing exceptional guest services and ensuring a memorable stay for our guests.

Key Responsibilities:

• To receive, welcome, and ensure the comfort of hotel guests in accordance with company policy.

• To undertake the duties of Reception & Cashiering in line with operating procedures.

• To ensure that guests' needs are met and exceeded where possible.

Requirements:

• Great hotel reception experience.

• Excellent communication, organisation, administration, and computer skills.

• Excellent attention to detail.

• Excellent English reading, writing, and speaking skills.

What We Offer:

• Competitive salary: £27,040 per annum.

• 40 hours over a 5-day week.

• Birthdays as an additional day off.

• Investment in your development.

• Free meals on duty.

• Uniforms provided and laundered.

• Staff rates at Relais & Châteaux properties worldwide.

• Staff rates on staycations, spa treatments, and in our renowned restaurant.

• Discounts on local businesses.



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