Hotel Guest Services Coordinator
4 weeks ago
At Château de Mercuès, we are seeking a highly skilled and motivated individual to fill the role of Reception & Cashiering Specialist.
This is a unique opportunity to work in a 5-red-AA-star hotel, providing exceptional guest services and ensuring a memorable stay for our guests.
Key Responsibilities:
• To receive, welcome, and ensure the comfort of hotel guests in accordance with company policy.
• To undertake the duties of Reception & Cashiering in line with operating procedures.
• To ensure that guests' needs are met and exceeded where possible.
Requirements:
• Great hotel reception experience.
• Excellent communication, organisation, administration, and computer skills.
• Excellent attention to detail.
• Excellent English reading, writing, and speaking skills.
What We Offer:
• Competitive salary: £27,040 per annum.
• 40 hours over a 5-day week.
• Birthdays as an additional day off.
• Investment in your development.
• Free meals on duty.
• Uniforms provided and laundered.
• Staff rates at Relais & Châteaux properties worldwide.
• Staff rates on staycations, spa treatments, and in our renowned restaurant.
• Discounts on local businesses.
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