Hospitality Services Coordinator

2 weeks ago


Saint Helier, United Kingdom Château de Mercuès Full time
Job Summary

We are seeking a highly motivated and experienced Receptionist to join our team at Château de Mercuès. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Responsibilities:
- To achieve and maintain the standards of 5 red AA stars and Relais & Châteaux
- To manage front desk operations, including check-in, check-out, and guest inquiries
- To provide assistance with room assignments, amenities, and services

Requirements:
- 2+ years of experience in hotel reception or a related field
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment

What We Offer:
- Competitive salary: £27,040 per annum
- 40 hours over a 5-day week
- Additional day off on birthdays
- Investment in your development
- Free meals on duty
- Uniforms provided and laundered
- Staff rates at Relais & Châteaux properties worldwide
- Discounts on local businesses

About Us:
Château de Mercuès is a luxury hotel that offers an unparalleled level of hospitality services. Our team is dedicated to creating unforgettable experiences for our guests, and we invite you to join us in this endeavour.

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