Restaurant Service Manager
1 week ago
Hotel Du Vin is a renowned hospitality brand that embodies the spirit of fine wine, excellent cuisine, and exceptional service. We strive to create unforgettable experiences for our guests, whether it's a romantic dinner or a special celebration.
As a Restaurant Service Manager with Hotel Du Vin, you will play a pivotal role in driving the success of our restaurants. Your key responsibilities will include:
- Developing and implementing strategies to enhance customer satisfaction and loyalty
- Leading and managing a team of servers, bartenders, and hosts/hostesses to deliver exceptional guest experiences
- Liaising with the kitchen team to ensure seamless communication and efficient service delivery
- Maintaining high standards of food and beverage quality, presentation, and consistency
- Conducting regular performance evaluations and providing coaching and feedback to staff members
Salary estimate based on 30 hours/week, assuming 52 weeks/year. This figure is subject to change and may vary depending on individual circumstances.
BenefitsWe offer a comprehensive benefits package that includes:
- Competitive salary of £12.20/hour
- Discounted room rates at Malmaison, Hotel du Vin, and Frasers Hospitality properties
- 35% off your bill when dining in our Brasseries and Bistros
- Fully funded apprenticeship programs to support your career development
- High street discounts on a range of products and services
- Cycle-to-work scheme, saving up to 40% on bike purchases
- Healthcare cash plans from £5/month
- Referral schemes paying up to £1500 for successful referrals
At Hotel Du Vin, we prioritize sustainability and minimize our environmental footprint. Some of our initiatives include:
- Renewable energy sourcing for electricity
- Waste reduction and recycling efforts
- Implementation of chemical-free cleaning systems
- Adoption of enzyme-based eco-friendly kitchen systems
- Support for local community projects and charities
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