Front Desk Coordinator

2 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom Primary Care Careers Full time

Job Summary

We are seeking a skilled and enthusiastic individual to join our team as a Receptionist/Administrator at Helix Medical Centre. As a Receptionist/Administrator, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our busy medical centre.

Main Responsibilities

  • Receiving patients, making appointments, and handling requests for visits and messages in a courteous and efficient manner.
  • Providing general assistance to the surgery team and maintaining a positive and friendly image for patients and visitors.
  • Receiving, assisting, and directing patients to access the appropriate service or healthcare professional.
  • Undertaking various administrative tasks to support the smooth running of the surgery, including secretarial and clerical support to clinical staff.
  • Facilitating effective communication between patients, healthcare professionals, and other associated agencies.

About Us

Helix Medical Centre is a growing, family-oriented training practice with a high patient satisfaction rate. We pride ourselves on delivering professional medical care in a friendly environment, and we are committed to meeting the challenges of modern general practice.

We are members of the local primary care network, providing extended services to the local community. Our team includes allied health professionals, physician associates, clinical pharmacists, and other healthcare experts, providing a comprehensive and integrated care approach.

As a Receptionist/Administrator at Helix Medical Centre, you will have the opportunity to work in a dynamic and supportive environment, making a real difference in the lives of our patients.

Benefits

We offer a competitive salary and benefits package, including annual leave and the option to join the NHS Pension scheme.


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