Community Outreach Specialist

2 weeks ago

Havant, Hampshire, United Kingdom Two Saints Full time

Job Title: Community Support Worker

Job Summary:

We are seeking a dedicated and compassionate Community Support Worker to join our team at Two Saints. As a Community Support Worker, you will play a vital role in providing person-centered support to individuals who are homeless or at risk of homelessness.

Main Responsibilities:

  • Manage a caseload of clients and work with them on a one-to-one basis to identify their needs and develop a client needs assessment and risk management plan.
  • MEDIATE and negotiate with existing housing providers to prevent homelessness.
  • Provide advice and support to individuals on housing, welfare benefits, rent deposits, and household goods through various schemes.
  • Assist clients with the practicalities of moving to new accommodation, including contacting energy suppliers.
  • Help individuals develop practical skills in areas such as budgeting, shopping, cooking, housework, laundry, health, and hygiene.
  • Carry out drop-in surgeries at designated locations.
  • Liaise with colleges, training agencies, and employers to help individuals gain access to education, find work, or maintain their benefit entitlement.

Requirements:

  • Clear verbal and written English
  • Good IT and keyboard skills
  • Polite, assertive manner, and ability to self-motivate
  • Passion for working in a client/customer-facing role
  • Knowledge of the benefits system and tenancy legislation
  • Interest and genuine concern for homelessness and related issues
  • Knowledge of voluntary and statutory agencies
  • Full driver's license and access to a vehicle is essential for this role

About Two Saints:

Two Saints is a leading provider of supported accommodation and community support services for individuals who are homeless or at risk of homelessness. Our mission is to provide person-centered support to our clients, empowering them to maintain their existing tenancies and gain the life skills they need to move on to more independent living.

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