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Customer Communication Specialist

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Havant, Hampshire, United Kingdom Carbon60 - Eng&Tech Full time
Position Overview

Carbon60 is seeking to fill the role of a Customer Communication Specialist to support one of the UK's premier energy providers. This role is essential for managing effective communication with customers regarding scheduled power interruptions due to necessary maintenance activities.


The successful candidate will be responsible for:

  • Ensuring that customers receive timely and accurate information about planned outages.
  • Facilitating clear communication channels to enhance customer understanding.
  • Collaborating with internal teams to provide updates and address customer inquiries.

This position is vital for maintaining customer satisfaction and trust during maintenance periods. We are looking for six individuals who possess strong communication skills and a commitment to customer service excellence.