Customer Service Coordinator
3 weeks ago
Job Title: Customer Service Coordinator - Administration and Maintenance Specialist
Job Summary: We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Workshop Recruitment. The successful candidate will be responsible for coordinating repairs and maintenance services for our client who provides construction services.
Key Responsibilities:
- Allocate work in a timely manner to operatives on a daily basis.
- Liaise with the Resource Manager regarding the provision of additional labour to the response team and organizing other work for operatives during downtime.
- Update and maintain database with details of appointments & completed works in a timely manner, ensuring accuracy of entries.
- Provide general clerical and administrative support including typing, filing, maintenance of department records, telephone answering and message taking.
- Any other ad hoc administrative duties as may be required from time to time.
Requirements:
- Excellent organisational/time management skills
- Excellent administration/word processing skills
- Demonstrate attention to detail and accuracy at all times
- Ability to work under pressure to strict deadlines
- Strong communication skills
- Strong word processing and Excel skills
Working Hours: Monday to Friday 8am – 5pm (40 hours per week)
Salary: £12 per hour (£24,960)
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