Business Development Manager

5 days ago


Winsford, Cheshire, United Kingdom SYNETIQ Ltd Full time
Job Title: Business Development Manager

About the Role:

We are seeking a highly motivated and experienced Business Development Manager to join our team based in Winsford. Reporting to the Head of Client Relationships, you will be responsible for providing exceptional service and support to a portfolio of clients, driving client satisfaction, and maintaining long-term relationships that drive profit and growth for our business and clients alike.

Key Areas of Responsibility:

  • Build and maintain positive working relationships with both new and current clients. Identifying growth opportunities within existing relationships
  • Competitor Analysis to determine opportunities / threats
  • Develop a relevant industry network and represent the business at industry, business, and client events
  • Be the point of escalation for service, dissatisfaction, and complaint decisions
  • Evaluate contract terms for adherence by both the Company and Clients
  • Collaborate with all internal departments to successfully meet customer and client needs
  • Cross-sell other elements of the SYNETIQ business through current relationships and possible opportunities
  • Assist with Finance reviews including debt management and the resolve of problem payments
  • Review KPIs and MI's to assess the service health and identify areas for improvement
  • Hold regular review meetings with Clients. Understanding the Clients' business objectives
  • Develop strategies to maximize client satisfaction and retention

What We Offer:

  • Competitive basic salary: £45,000 per annum
  • Car allowance
  • Day shift, Monday to Friday
  • Ongoing training and professional development
  • Uniform and PPE provided
  • Benefithub (World's largest selection of Employee Discounts and Lifestyle Benefits)
  • Electric vehicle salary sacrifice scheme
  • TELUS Health
  • Discounted parts and non-auction vehicles
  • Employee discount on Vodafone
  • Paid day to volunteer for a charity of your choice
  • Pension plan with 3.5% employer contribution
  • Free onsite parking subject to availability

This role is subject to a satisfactory DBS, Finance, Right to work, and reference checks.



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