Customer Success Team Lead
2 weeks ago
Customer Success Manager Job Description
We are seeking an experienced Customer Success Manager to join our team in St Albans. This is a dynamic role that requires strong communication and interpersonal skills, as well as the ability to build and maintain strong relationships with clients.
About You
You will have a proven track record of delivering exceptional customer service and a strong understanding of the edtech industry. Your experience in customer success will enable you to identify opportunities for growth and develop strategic plans to achieve business objectives.
Responsibilities
- Develop and execute account plans to drive customer satisfaction and growth.
- Collaborate with cross-functional teams to deliver tailored solutions that meet customer needs.
- Analyse customer data to identify opportunities for growth and develop strategic plans to achieve business objectives.
Our Company
Saaschief is a leading provider of edtech solutions, and we offer a competitive salary of £45,000 - £60,000 per annum depending on experience, as well as a range of benefits including flexible working arrangements, professional development opportunities, and a collaborative work environment.
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