Customer Success Team Lead

2 weeks ago


London, Greater London, United Kingdom Saaschief Full time

Customer Success Manager Job Description

We are seeking an experienced Customer Success Manager to join our team in St Albans. This is a dynamic role that requires strong communication and interpersonal skills, as well as the ability to build and maintain strong relationships with clients.

About You

You will have a proven track record of delivering exceptional customer service and a strong understanding of the edtech industry. Your experience in customer success will enable you to identify opportunities for growth and develop strategic plans to achieve business objectives.

Responsibilities

  • Develop and execute account plans to drive customer satisfaction and growth.
  • Collaborate with cross-functional teams to deliver tailored solutions that meet customer needs.
  • Analyse customer data to identify opportunities for growth and develop strategic plans to achieve business objectives.

Our Company

Saaschief is a leading provider of edtech solutions, and we offer a competitive salary of £45,000 - £60,000 per annum depending on experience, as well as a range of benefits including flexible working arrangements, professional development opportunities, and a collaborative work environment.



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