Night Concierge Support Worker

7 days ago


East Dereham, Norfolk, United Kingdom Sanctuary Group Full time

Salary: £11.61 per hour

Working Hours: 42 hours per week

At Sanctuary Group, we are seeking a dedicated and compassionate Night Concierge to join our team at Selwyn House, Dereham. As a Night Concierge, you will be the first point of contact for residents, providing support and guidance as needed.

Key Responsibilities:

  • Receiving and directing resident queries in a timely and professional manner
  • Developing positive relationships with residents, promoting independence and well-being
  • Handling emergency situations and ensuring the security of the service
  • Organising social activities and events for residents
  • Ensuring accurate and up-to-date record-keeping
  • Lone working for the majority of the shift, with regular checks from senior staff

Requirements:

  • Experience working with vulnerable adults or young people
  • Ability to work independently and as part of a team
  • Confident IT skills and ability to use systems effectively
  • Driving licence and access to a vehicle (essential)

Benefits:

  • Paid holiday entitlement rising to 30 days after 5 years' service
  • Pension scheme with employer contributions
  • Online discounts and rewards
  • Health and well-being plans
  • Life assurance
  • Family-friendly arrangements
  • Cycle to Work scheme


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