Concierge Assistant

9 hours ago


East Dereham, Norfolk, United Kingdom Sanctuary Group Full time

Job Title: Concierge Assistant

Location: England

Estimated Salary: £11.61 per hour, 42 hours per week

About Us

Sanctuary Group is a leading provider of housing and care services, dedicated to supporting people across England to live independently.

Job Description

We are seeking a skilled Concierge Assistant to join our team at Selwyn House in Dereham. As a key member of our staff, you will be responsible for providing exceptional customer service, handling resident queries, and maintaining the security and safety of our facility.

  • Main Responsibilities:
  • Receive and direct resident queries, developing good relationships with residents
  • Organise social activities, such as film nights, and ensure the security of the service is maintained
  • Carry out health and safety responsibilities, including fire safety checks
  • Write and update resident notes

Requirements

To succeed in this role, you will need:

  • Experience: Working with young people or vulnerable adults, people with mental health needs or substance misuse
  • Skills: IT skills, driving licence, and access to a vehicle

Benefits

We offer a comprehensive benefits package, including:

  • Paid Holiday: At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata
  • Pension Scheme: Employer contributions
  • Discounts: Variety of online discounts and rewards from major retailers
  • Health and Well-being Plans: Health and well-being plans, life assurance

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