Customer Experience Leader

3 days ago


Chesterfield, Derbyshire, United Kingdom Dobbies Chesterfield Full time
Restaurant Manager

We're seeking an experienced Restaurant Manager to join our team at Dobbies Garden Centres. As a key member of our management team, you'll be responsible for overseeing the restaurant operation, ensuring high standards are maintained and that our customers receive the best possible service.

Key Responsibilities:
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Manage a team of restaurant staff, providing coaching and training to ensure they deliver excellent customer service.
  • Maintain effective stock control, minimizing waste and ensuring the kitchen has everything it needs to deliver great food.
  • Support the planning and execution of in-store events, such as seasonal highlights and regular fixtures.
Requirements:
  • Prior experience in restaurant management, with a proven track record of success.
  • Strong commercial awareness, understanding budgets and profitability.
  • Excellent leadership skills, with the ability to motivate and develop a team.
What We Offer:
  • Salary: £38,500 - £48,000 per annum.
  • Annual leave entitlement: 25 days per year, plus bank holidays.
  • Discounts: Generous uncapped discounts across our stores.
  • Employee benefits: Access to Wagestream, Retail Trust, and Dobbies Academy.


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