Customer Experience Advisor
1 month ago
We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Chesterfield, UK.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and up-to-date information about our products and services.
- Work closely with internal teams to ensure seamless customer experiences.
- Manage customer interactions and follow-up tasks with precision.
- Assist with administrative tasks as needed to maintain a high level of customer satisfaction.
Requirements:
- Previous experience in a customer-facing role is preferred.
- Excellent communication and problem-solving skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.
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