Client Success Manager
2 days ago
Company Overview:
We are a leading provider of car park management solutions in the UK market. With over 20 years of experience and a turnover of £45 million, we are a dynamic and innovative company that has enjoyed rapid growth.
Job Description:
As an Account Growth Specialist at BMS Performance Ltd, you will be responsible for managing high-profile accounts with sites spanning over 100 locations throughout Northern Ireland. You will visit sites and be the first point of contact for clients, dealing with diverse range of queries, customer service issues, and technical issues. You will provide a high level of customer service to clients, while also being comfortable in a client-facing environment. Your ability to work under pressure and think on your feet will be essential in this fast-paced role.
Responsibilities:
- Manage high-profile accounts with sites spanning over 100 locations throughout Northern Ireland
- Visit sites and be the first point of contact for clients
- Deal with diverse range of queries, customer service issues, and technical issues
- Provide a high level of customer service to clients
Requirements:
- Proven success in account management and customer service
- Ability to work under pressure and think on your feet
- Highly organised
- Comfortable in a client-facing environment
Benefits:
- Autonomous role managing your own territory and diary
- 2 days field-based, 3 days work from home
This is an exciting opportunity for individuals who meet the following criteria. If you have a strong customer service, account management, project management, or sales background, please apply now.
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