Housing Operations Manager

7 hours ago


Gloucester, Gloucestershire, United Kingdom CV-Library Full time
Job Overview:
We are seeking a seasoned professional to lead our Tenancy Sustainment & Lettings Team in Gloucester. This 12-month fixed-term contract offers an excellent opportunity for a skilled leader to drive business outcomes and promote continuous service improvement.

Key Responsibilities:
Manage a team of professionals, providing guidance and support as needed to ensure efficient use of resources. Develop and implement strategies to improve team performance, analyze data insights, and inform strategic decisions. Collaborate with stakeholders to promote a culture of excellence within the organization.

Requirements:
Prior experience in leading high-performing teams is essential. Familiarity with the Social Housing Sector and core housing management services is desirable. Excellent customer service skills, with the ability to handle sensitive situations with tact and diplomacy, are also required. As a key member of our team, you will be expected to contribute to the development of policies and procedures that align with the organization's goals.

Benefits:
A competitive salary of £38,000 per annum, flexible working arrangements, home working allowance: £26 per month, and a comprehensive pension scheme are just some of the benefits you can expect from this role.

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