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    Dartford, Kent, United Kingdom Dartford and Gravesham NHS Trust Full time

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    Dartford, Kent, United Kingdom Dartford and Gravesham NHS Trust Full time

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    Dartford, Kent, United Kingdom Dartford and Gravesham NHS Trust Full time

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  • Dartford, Kent, United Kingdom Dartford and Gravesham NHS Trust Full time

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Medical Secretary

2 months ago


Dartford, Kent, United Kingdom Dartford and Gravesham NHS Trust Full time
About the Role

We are seeking an experienced and skilled Medical Secretary to join our team at the Urology Department of Dartford and Gravesham NHS Trust. As a key member of our team, you will provide administrative support to our Consultants and medical staff, ensuring the smooth running of clinics and operations.

Key Responsibilities
  • Provide comprehensive administrative support to Consultants and medical staff, including diary management, appointment coordination, and correspondence typing.
  • Ensure accurate and timely completion of clinic letters, reports, and other documents.
  • Develop and maintain effective relationships with patients, families, and healthcare professionals to provide excellent customer service.
  • Work collaboratively with other Medical Secretaries and colleagues to ensure continuity of work and a team approach.
  • Manage internal appointments, bookings, and referrals, ensuring seamless communication and coordination.
  • Monitor and respond to generic email accounts, ensuring timely and accurate responses.
  • Distribute and collate incoming and outgoing post, maintaining confidentiality and discretion.
Person Specification

We are looking for an individual with:

  • Excellent literacy and numeracy skills, with a strong understanding of medical terminology.
  • Proven experience in a similar role, with a focus on administrative support and customer service.
  • Strong computer skills, including proficiency in NHS computer packages.
  • Ability to work independently and as part of a team, with a flexible attitude to work.
  • Good interpersonal skills, with the ability to communicate effectively with patients, families, and healthcare professionals.
What We Offer

We offer a supportive and inclusive work environment, with opportunities for professional development and growth. As a valued member of our team, you will have access to:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The opportunity to work with a diverse and dynamic team.