Customer Experience and Service Director

1 month ago


Metropolitan Borough of Solihull, United Kingdom Correla Full time

Customer Support Co-ordinator Job Description

**Key Responsibilities:**

* Provide support to the wider Customer Experience team, utilizing adaptability to address customer problems and queries.
* Assist with administration duties, customer meetings, and process knowledge development.
* Collaborate with the team to ensure seamless customer support and service delivery.

**What We Offer:**

* Competitive salary of c£32,242 (dependent on experience) plus bonus and generous benefits.
* Uncapped holidays, Private Medical Insurance, and flexible agile working arrangements.

**Diversity and Inclusion:**

* Correla is committed to embracing diversity and removing obstacles to ensure equal opportunities for all applicants.

**Note:**

* Research indicates that men tend to apply for roles even if they only match about 60% of the criteria, whereas women tend not to apply if they can't tick every box.

**About Correla:**

* Correla is dedicated to providing exceptional customer experiences and services.



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