Customer Success Manager
4 weeks ago
Experienced SaaS Customer Success Manager sought for a challenging role at ACCS - ARES Customer Care Solutions GmbH. The ideal candidate will oversee current customers, ensuring high adoption and contract renewals, while implementing sales-i best practices and driving efficiencies within the Customer Success team.
Key Responsibilities:- Manage customer relationships, providing visibility throughout the company and implementing sales-i best practices.
- Leverage customer relationships for prospect references and upselling opportunities.
- Implement internal initiatives to drive efficiencies within the Customer Success team.
Requirements:
- 3+ years in a customer-facing Account Management or Customer Success role, within a B2B company (SaaS experience essential).
- Ability to learn new software systems and customer care.
- Flexible, adaptable, and pragmatic, with excellent time management skills.
Benefits:
- 25 days annual leave each year.
- Cycle/Tech scheme, pension, and health cash plan.
- Impressive workspace, offering spacious offices, centrally based, close to motorway networks and train/bus stations.
- Excellent working environment, with fantastic career opportunities within a growing company.
- Social activities and events.
-
Customer Success Manager
1 week ago
Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full timeJob Title: Experienced SaaS Customer Success ManagerLocation: Solihull, UKSales-i is a sector defining Software Company on a mission to create the very best products to support business and we are looking for passionate individuals to join our journey of innovation and growth.This is not a remote role, must be able to commute to Solihull weekly.The Customer...
-
Customer Success Executive
5 months ago
Solihull, United Kingdom Digby Morgan Full timesummary - _ solihull, west midlands_ - _ £26,500 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1227040:WM:I - job details Job Title: Customer Success Executive Our client is one of the fastest growing property and construction tech companies in the UK. Building a world class SaaS business and...
-
Customer Success Executive
5 months ago
Solihull, United Kingdom Digby Morgan Full timesummary - _ solihull, west midlands_ - _ £26,500 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1227040:WM:D - job details Job Title: Customer Success Executive Our client is one of the fastest growing property and construction tech companies in the UK. Building a world class SaaS business and...
-
Customer Success Specialist
6 months ago
Solihull, United Kingdom AlignTech Full time**Join a team that is transforming smiles, changing lives.** At Align Technology, we believe a great smile can truly transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of...
-
Customer Success Specialist
6 months ago
Solihull, United Kingdom AlignTech Full time**Join a team that is changing millions of lives.** At Align Technology, we believe a great smile can truly transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit...
-
Customer Service Operations Coordinator
4 weeks ago
Metropolitan Borough of Solihull, United Kingdom Correla Full timeCustomer Operations Administrator RoleThe Customer Operations Administrator will provide administrative support for operational processes, reporting, and customer queries. This role involves ensuring customers have the information and support they need, when they need it. The successful candidate will develop their skills and knowledge to perform process...
-
Customer Service Representative
4 weeks ago
Metropolitan Borough of Solihull, United Kingdom Paragon Bank Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a Complaint Resolution Specialist, you will be responsible for receiving and effectively managing incoming complaint-related calls. Your role will involve reviewing new complaints to ascertain their suitability for immediate resolution over the telephone, as well as...
-
Senior Operations Manager
4 weeks ago
Metropolitan Borough of Solihull, United Kingdom Rem Associates Ltd. Full timeA senior operations manager is required to oversee the day-to-day activities of a fast-paced manufacturing environment.Key Responsibilities:Manage a budget of 18 million.Engage with unions as essential.Build relationships with the team.Achieve operational performance as defined by customer contracts and KPIs.Meet financial targets for both customer and...
-
Product Manager
3 weeks ago
Metropolitan Borough of Solihull, United Kingdom Michael Page (UK) Full timeAbout Our ClientMichael Page (UK) is a leading recruitment agency in the Consumer Electronics industry, partnering with top companies to find the best talent.The company is a trusted provider of cutting-edge consumer technology, delivering products of the highest quality.Collaborate with marketing and sales teams to promote products and increase market...
-
Senior IT Services Manager
2 days ago
Metropolitan Borough of Solihull, United Kingdom Acora Limited Full timeAbout Acora Limited, a leading UK-based IT services company.We provide IT support and solutions to mid-market organisations, helping them modernise their IT for digital success. Our team of experts ensures high-quality technical support, exceptional customer satisfaction, and a personalised service experience.As an Infrastructure Manager at Acora Limited,...
-
Motoring Service Manager
1 day ago
Metropolitan Borough of Solihull, United Kingdom Halfords Full timeWe're looking for an exceptional leader to join our team as an Autocentre Manager. As a key member of the Halfords family, you'll play a vital role in driving business performance and delivering excellent customer service.About the RoleAs an Autocentre Manager, you'll be responsible for leading your team to success, ensuring customers receive an outstanding...
-
Head of Customer Operations Lead
4 weeks ago
Metropolitan Borough of Solihull, United Kingdom E Gruppe Full timeWe are seeking a highly skilled and experienced Head of Customer Operations to lead our revenue collection and operations team at E Gruppe. Based in Solihull, this role offers flexible working as part of a hybrid working arrangement.Key ResponsibilitiesFormulate and implement the Customer Operations strategy to deliver our financial business plan efficiently...
-
Commercial Contracts Manager
4 weeks ago
Metropolitan Borough of Solihull, United Kingdom BTA Full timeLegal Contracts Manager OpportunityBTA is seeking a skilled Legal Contracts Manager to join our team on a part-time basis. As a key member of our operations team, you will be responsible for assisting the Operations Manager with general commercial contracts, responding to challenges to our terms of conditions, and reviewing and responding to requests for...
-
Quality Assurance and Risk Management Specialist
4 weeks ago
Metropolitan Borough of Solihull, United Kingdom CBC Resourcing Solutions Full timeQuality Assurance and Risk Management SpecialistLocation: SolihullSalary: £27,000 to £30,000 plus bonus and benefitsCBC Resourcing Solutions is seeking a Quality Assurance and Risk Management Specialist to join their team. The successful candidate will be responsible for performing independent pre-completion quality monitoring assessments, committed to...
-
Customer Success Manager {Tech Startup
3 weeks ago
City of London, United Kingdom CV-Library Full timeCustomer Success Manager {Tech Startup} 100% Remote £40,000 to £60,000 + Company Benefits Are you a Customer Success Manager looking for a great work/life balance? Do you want to work with a disruptive tech-start up and take ownership of all their customer and business needs? On offer is an exciting opportunity for a Customer Success...
-
Customer Service Representative
3 days ago
Metropolitan Borough of Solihull, United Kingdom Auto Skills UK Full timeJob Description:We are seeking an experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.About the Role:Take ownership of service department bookings and ensure seamless customer experiences.Greet customers, understand their needs,...
-
Skilled Inventory Manager
1 day ago
Metropolitan Borough of Solihull, United Kingdom JLR Full timeAre you a highly skilled professional looking to bring your expertise to the automotive industry?We have an exciting opportunity for a Stores/Spares Engineer to join our team at JLR, where you will play a crucial role in ensuring the smooth operation of our production lines.About the RoleThis is a key position within our maintenance team, responsible for...
-
AI Martech Customer Success Manager
4 weeks ago
City Of London, United Kingdom Sphere Digital Recruitment | Best Small Company 2022 Full timeJob Title: Customer Success Manager - AI Martech / EcommerceJob Description:We are seeking a highly motivated and experienced Customer Success Manager to join our team at Sphere Digital Recruitment. As a Customer Success Manager, you will be responsible for driving success for our most important customers, helping them unlock the full potential of our...
-
Design Manager/Senior Design Manager
4 weeks ago
Metropolitan Borough of Solihull, United Kingdom STRABAG SE Full timeJob DescriptionAs a Design Manager/Senior Design Manager at STRABAG SE, you will lead and develop the Preconstruction function for all tenders, negotiations, cost plans, and cost advice for construction works. You will be responsible for developing and maintaining the highest standards of offering from the Pre-Construction design function in relation to...
-
Aerospace Business Development Manager
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom Whale Tankers Limited Full timeJob Title: Sales and Marketing Manager for Liquid Waste SolutionsWhale Tankers Limited is seeking a Sales and Marketing Manager to join our team. As a Sales and Marketing Manager, you will be responsible for generating new business by identifying dormant or new customers to our company.Key Responsibilities:Generate new business by identifying customers to...