Claims Adviser

3 weeks ago


StocktononTees, Stockton-on-Tees, United Kingdom Manpower UK Full time

Job Summary:

We are seeking a skilled Claims Adviser to join our team at Manpower UK. As a Claims Adviser, you will be the first point of contact for claimants, providing essential support and resolving enquiries with care and efficiency.

Key Responsibilities:

  • Handle a high volume of inbound and outbound calls with professionalism and care.
  • Provide accurate advice, helping claimants understand their options and rights.
  • Log and maintain claimant information using our online systems with precision.

Requirements:

  • Previous experience in customer service and call handling.
  • Strong communication, problem-solving, and organisational skills.
  • IT proficiency, with a keen eye for detail in data entry.
  • Experience with CRM systems (advantageous but not essential).

What We Offer:

  • Salary: £23,500 per annum
  • Flexible working: Hybrid options available after training
  • Benefits:
  • Annual leave: 25 days per year, increasing to 33 days after 12 weeks
  • Exclusive staff discounts: Save on a variety of lifestyle products and services
  • Pension scheme: Secure your financial future
  • Eye care vouchers: Support for eye tests and glasses
  • Referral schemes: Earn rewards for recommending new hires
  • Development opportunities: Access to personalised online courses to enhance your career, with support from our global talent coaches.

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