Claims Adviser

4 weeks ago


StocktononTees, Stockton-on-Tees, United Kingdom Manpower UK Full time
Claims Adviser Job Description

We are seeking a compassionate and customer-focused individual to join our team as a Claims Adviser for the Health Assessment Advisory Service (HAAS).

Key Responsibilities:

  • Provide clear and timely solutions to claimants, ensuring their needs are met with empathy and care.
  • Manage data entry and administrative tasks with meticulous attention to detail, ensuring accuracy and efficiency.
  • Deliver exceptional service, providing solution-focused support to claimants throughout their experience.

What We Offer:

  • Competitive salary: £23,500 per annum
  • Flexible working options: Hybrid working available after training
  • Benefits:
  • Annual leave: 25 days per year, increasing to 33 days after 12 weeks
  • Exclusive staff discounts: Save on a variety of lifestyle products and services
  • Pension scheme: Secure your financial future
  • Eye care vouchers: Support for eye tests and glasses
  • Referral schemes: Earn rewards for recommending new hires
  • Development opportunities: Access to personalised online courses to enhance your career, with support from our global talent coaches.

Requirements:

  • Previous experience in customer service and call handling
  • Strong communication, problem-solving, and organisational skills
  • IT proficiency, with a keen eye for detail in data entry
  • Experience with CRM systems (advantageous but not essential)

About Us:

Manpower UK is a leading employment business, dedicated to providing exceptional service to our clients and candidates. We are committed to making a positive impact on the lives of claimants, and we believe that our team members are the key to achieving this goal.


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