Claims Specialist

2 weeks ago


StocktononTees, Stockton-on-Tees, United Kingdom Manpower UK Full time

Claims Adviser Role Overview

We are seeking a compassionate and customer-focused individual to provide essential support to claimants as part of our Health Assessment Advisory Service (HAAS) team at Cavendish House.

Job Responsibilities:

  • Be the first point of contact for claimants, assisting with enquiries and providing clear and timely solutions with empathy.
  • Ensure accuracy by managing data entry and administrative tasks with meticulous attention to detail.
  • Deliver exceptional service by providing solution-focused support, ensuring claimants feel heard and supported throughout their experience.

What We Offer:

  • Salary: £23,500 per annum
  • Flexible Working: Hybrid options available after training
  • Benefits:
    • Annual Leave: 25 days per year, increasing to 33 days after 12 weeks
    • Exclusive Staff Discounts: Save on a variety of lifestyle products and services
    • Pension Scheme: Secure your financial future
    • Eye Care Vouchers: Support for eye tests and glasses
    • Referral Schemes: Earn rewards for recommending new hires
    • Development Opportunities: Access to personalised online courses to enhance your career, with support from our global talent coaches.

Key Requirements:

  • Previous experience in customer service and call handling
  • Strong communication, problem-solving, and organisational skills
  • IT proficiency, with a keen eye for detail in data entry
  • Experience with CRM systems (advantageous but not essential)

Apply Today:

Manpower UK is acting as an Employment Business in relation to this vacancy. If you're a compassionate and dedicated individual looking to support others, we'd love to hear from you and discuss this opportunity further.



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