Harassment Support Advisor

4 weeks ago


Colchester, Essex, United Kingdom University of Essex Full time

Unique Opportunity for Professional Development

The University of Essex Inclusion team is offering a chance for staff members to develop their skills by providing a confidential listening and advice service through the Report and Support System.

We are looking for volunteers who have experience working with others to resolve issues and identify appropriate support. This role is not a counselling position, but rather a trained advisor role that will signpost and support staff as they seek to address various issues through the Report and Support system.

Volunteers will receive training and be part of a network of Harassment Support Workers for support and advice. The time commitment will vary, but typically includes monitoring the Harassment Advisor Network inbox and Report and Support Dashboard one week every six weeks, with additional time for specific cases.

Line managers will need to approve the application, and are encouraged to work with the applicant to ensure sufficient time for the role. Further discussion regarding hours required per week.

Key Responsibilities

  • Advise clients on how to address harassment and bullying;
  • Identify appropriate support for clients;
  • Be aware of internal and external services offering counselling, support, or practical advice;
  • Be familiar with equalities legislation and University policies;
  • Keep accurate records of meetings and advice given;
  • Take responsibility for being the first responder to clients accessing the Harassment Report and Support Service;
  • Attend monthly network meetings;
  • Attend training when required;
  • Raise awareness of the Harassment Report and Support Service.

Requirements

  • Experience working with diverse cultural backgrounds;
  • Excellent interpersonal skills;
  • Ability to work autonomously;
  • Ability to maintain confidentiality;
  • Ability to deal with clients professionally and empathetically;
  • Completed the online How We Work at Essex essential training, specifically the EDI section.

Supervised by the Chair of the Harassment Report and Support Service and Supported by the Inclusion Team, People and Culture

Voluntary role, one week rota system for monitoring the Harassment Advisor Network inbox and the Report and Support dashboard

Applications must be sent to Bhavya Jhaveri, Senior Inclusion Manager and EDI Lead, by emailing with a completed copy of the attached application form.



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