Harassment Support Advisor

2 weeks ago

Colchester, Essex, United Kingdom University of Essex Full time

Internal Staff Volunteer and Development Opportunity

The University of Essex Inclusion team is seeking volunteers to provide a confidential listening and advice service to staff members through the University's Report and Support System.

As a Harassment Support Worker, you will work with colleagues to resolve issues and identify appropriate support where required. This role is not a counselling position, but rather a trained advisor role that will signpost and support staff as they seek to address various issues through the Report and Support system.

Volunteers will receive training and be part of a network of Harassment Support Workers for support and advice. The time commitment will vary, but typically includes covering the Harassment Advisement Network inbox and Report and Support Dashboard one week every six weeks, with additional time for specific cases.

Line managers will need to approve applications, and are encouraged to work with the applicant to ensure sufficient time for the role. Further discussion will take place regarding the required hours per week.

Key Responsibilities

  • Advise and provide clients with information on how to address harassment and bullying;
  • Identify appropriate support for clients where required;
  • Be aware of internal and external services offering counselling, support, or practical and legal advice;
  • Be familiar with equalities legislation and the University's policies;
  • Keep accurate records of meetings with clients;
  • Take responsibility for being the first responder to clients accessing the Harassment Report and Support Service;
  • Attend monthly network meetings;
  • Attend training when required;
  • Raise awareness of the Harassment Report and Support Service.

Requirements

  • Experience working with diverse cultural backgrounds;
  • Excellent interpersonal skills;
  • Ability to work autonomously;
  • Ability to maintain confidentiality;
  • Ability to deal with clients professionally and empathetically;
  • Completed the online How We Work at Essex essential training, specifically the EDI section.

Supervision and Support

This role is supervised by the Chair of the Harassment Report and Support Service and supported by the Inclusion Team, People and Culture.

Application Process

All applications must be sent to Bhavya Jhaveri, Senior Inclusion Manager and EDI Lead, by emailing with a completed application form. Informal enquiries may be made by emailing the Inclusion Team or Kim Berry, Administration Officer and current Harassment Support Worker.

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