Medical Administrator
4 weeks ago
About the Role
We are seeking a highly organized and communicative Medical Receptionist to join our team at Strathmore Medical Practice. As the first point of contact for patients and visitors, you will play a vital role in providing exceptional patient care and administrative support.
Main Responsibilities
- Provide exceptional patient care and support, ensuring a welcoming and efficient experience for all visitors.
- Manage patient records and accounts, maintaining confidentiality and accuracy.
- Answer and refer patient inquiries, providing clear and concise information.
- Comfort patients in distress, responding to emergencies and maintaining a calm demeanor.
- Protect patient rights by maintaining confidentiality of medical, personal, and financial information.
- Contribute to team effort by accomplishing related results as needed.
Requirements
- Good communicator with strong interpersonal and communication skills.
- Ability to deal with stressful situations and maintain a calm demeanor.
- Flexibility and adaptability in a fast-paced environment.
- Good time management and organizational skills.
- Team player with a positive attitude and approach.
About Us
Strathmore Medical Practice is a friendly and supportive team, committed to providing exceptional patient care and service. We offer a range of benefits, including a sickness bonus scheme, free parking, and a 24-hour confidential helpline service. If you are a motivated and organized individual, passionate about delivering exceptional patient care, we would love to hear from you.
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