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Restaurant Host/Hostess
2 months ago
Job Title: Restaurant Host/Hostess - Exceptional Service Expert
Job Summary:
We are seeking a highly skilled and experienced Restaurant Host/Hostess to join our team at the Royal Garden Hotel. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable dining experience.
Key Responsibilities:
- Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
- Manage reservations, table plans, and guest inquiries with precision and attention to detail.
- Assist with menu printing, name card creation, and ensure the guest cloak room is well-maintained.
- Collaborate with the kitchen team to ensure smooth service operations.
- Participate in monthly team appreciation events and social events to celebrate team member achievements.
Requirements:
- Exacting attention to detail and strong organizational skills.
- Confident and professional communication style.
- Genuine passion and enthusiasm for delivering exceptional service.
About Us:
The Royal Garden Hotel is a five-star destination hotel located in Kensington High Street, side-by-side to Kensington Palace and Park. We strive to provide excellent value and distinction in service, creating a unique individual experience for our guests and team members alike.
