Customer Service Representative

1 day ago


Chesterfield, Derbyshire, United Kingdom Markerstudy Group Full time
Customer Service Representative

Join our team as a Customer Service Representative and play a vital role in delivering exceptional customer experiences. As a key member of our contact centre team, you will be responsible for handling a high volume of customer inquiries, providing accurate information, and resolving issues in a professional and courteous manner.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Provide accurate and timely information to customers
  • Resolve customer complaints and issues in a fair and efficient manner
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to maintain confidentiality and handle sensitive information
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The chance to make a real difference in the lives of our customers


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