Technical Support Services Manager
3 weeks ago
We are seeking a skilled Technical Support Services Manager to lead our IT support team at Victoria School and Millie College.
The successful candidate will be responsible for managing the day-to-day operations of the IT support team, ensuring that technical issues are resolved efficiently and effectively. This includes leading the team to deliver high-quality technical support to colleagues across the Victoria School and Millie College sites and throughout Shaftesbury Group.
Main Responsibilities:
- Lead and manage the IT support team to deliver high-quality technical support.
- Develop and implement effective technical support processes and procedures.
- Collaborate with other teams to identify and resolve technical issues.
- Maintain up-to-date knowledge of Livability systems, including networking, VPN, build management, backup, and replication.
- Develop and implement plans to improve the efficiency and effectiveness of the IT support team.
About the Role:
This is a leadership role that requires exceptional communication and project management skills. The ideal candidate will have experience leading a similar team and possess strong technical knowledge of IT systems and software applications.
Salary: £45,000 - £60,000 per annum, depending on experience.
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