Technical Support Specialist

2 days ago


Poole, Poole, United Kingdom Spectrum IT Recruitment (South) Ltd Full time

Job Overview

Spectrum IT Recruitment (South) Ltd is seeking a skilled Technical Support Specialist to join their team. This exciting opportunity involves supporting customers with queries related to internal support of head office and partner company's IT systems and services.

The ideal candidate will have prior experience in an IT Support or Service Desk Support in a Microsoft environment, as well as knowledge and experience supporting O365 Active Directory and Windows Server.

Responsibilities

  • Providing technical assistance to customers via phone, email, or in-person
  • Resolving complex technical issues related to networking and server support
  • Collaborating with the team to ensure seamless delivery of IT services

Requirements

  • Prior experience in an IT Support or Service Desk Support role
  • Knowledge of O365 Active Directory and Windows Server
  • Commercial experience of supporting Networking and Server requests
  • A customer service-oriented attitude

Benefits

  • Competitive salary range: £25,000-35,000 per annum
  • Opportunities for career growth and professional development
  • A dynamic and collaborative work environment


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