Technical IT Support Specialist

1 day ago


Poole, Poole, United Kingdom Durateam Environmental Full time

We are seeking an experienced Technical IT Support Specialist to join our team at Durateam Environmental. In this role, you will provide technical support for a range of software and hardware systems, working closely with our staff to resolve IT issues and improve overall system performance.

Job Summary

The Technical IT Support Specialist will be responsible for delivering on-site technical support to users, troubleshooting and resolving complex IT issues, and maintaining optimal performance of our computer systems. If you have a strong background in IT support and excellent problem-solving skills, we encourage you to apply for this exciting opportunity.

About the Role

In this role, you will:

  • Serve as the primary point of contact for IT hardware and software support, providing expert advice and assistance to users.
  • Manage firewall configurations to ensure effective operation and maintain secure network access.
  • Support laptops, including Mac devices, and perform daily system checks to maintain optimal performance.
  • Administer and manage user accounts and MS Office 365 profiles, ensuring seamless access to essential tools and applications.
  • Diagnose and resolve complex IT issues using systematic troubleshooting techniques, prioritizing tasks based on urgency and impact.
  • Create user guides and documentation to facilitate knowledge sharing and efficient support processes.
  • Assist both on-site and remote users with their IT needs, providing prompt and effective resolution to technical queries.
Requirements

To succeed in this role, you should have:

  • A minimum of 2 years of experience in IT support, preferably in a similar environment.
  • Proven expertise in supporting on-site hardware and software systems, including firewalls and network infrastructure.
  • Familiarity with OneDrive, Egnyte, or similar platforms, and proficiency in diagnosing and resolving IT issues using systematic troubleshooting techniques.
  • Knowledge of Mac devices and support, as well as experience with user account management and MS Office 365 profiles.
  • Strong communication and interpersonal skills, with the ability to create user guides and documentation.
  • An understanding of network monitoring and hardware resource maintenance, with a focus on optimizing system performance.
Benefits

We offer a competitive salary package, including on-site parking and private medical insurance, to attract and retain top talent. If you are passionate about delivering exceptional IT support and contributing to the success of our team, please submit your application today.



  • Poole, Poole, United Kingdom Spectrum IT Recruitment (South) Ltd Full time

    Job DescriptionExcellent opportunity for a passionate IT Support Engineer to join an excellent client team. The successful Support Engineer should have at least 12 months commercial experience providing technical support and be comfortable working both individually and as part of a team.Key Technologies:Active DirectoryMicrosoft ExchangeCloud (Azure, AWS or...


  • Poole, Poole, United Kingdom Rise Technical Recruitment Limited Full time

    Job DescriptionRise Technical Recruitment Limited is seeking a Senior Electrical Technical Specialist to join our team in Poole. As a senior member of our engineering department, you will be responsible for leading the design and development of electrical systems for building services, including lighting design, automated controls, and security systems.Key...


  • Poole, Poole, United Kingdom Rise Technical Recruitment Limited Full time

    About Rise Technical Recruitment LimitedRise Technical Recruitment Limited is a leading specialist recruitment agency providing exceptional talent to the technical industry.As a trusted partner to some of the UK's most prestigious companies, we are committed to delivering top-notch professionals who can drive innovation and success.Role OverviewWe are...


  • Poole, Poole, United Kingdom Thomas Search Full time

    Unlock Your Potential as a Technical Recruitment SpecialistAre you a sales-driven individual looking for a challenging role in recruitment? Do you have experience in technical or professional markets?We are seeking a Technical Recruitment Specialist to join our established consultancy in Poole. As a key member of our team, you will develop, grow and lead on...


  • Poole, Poole, United Kingdom HSB Technical Full time

    At HSB Technical, we are seeking a Procurement Specialist Lead to join our team in Poole. This is a permanent position offering a competitive salary up to £50,000.The ideal candidate will have proven experience in procurement or purchasing roles and be responsible for managing the procurement process for various direct and indirect materials, ensuring...


  • Poole, Poole, United Kingdom Durateam Environmental Full time

    Job Title: IT Support SpecialistWe are currently seeking a skilled IT Support Specialist to join our team at Durateam Environmental.About the Role:The successful candidate will provide technical support for our hardware and software systems, ensuring optimal performance and resolving any issues that may arise. This role involves on-site attendance to deliver...


  • Poole, Poole, United Kingdom Randstad Sourceright Full time

    Job Title: Technical Fault Resolution SpecialistWe are seeking a skilled Technical Fault Resolution Specialist to join our team at Randstad Sourceright. As a leading provider of RPO & MSP Recruitment Services, we have partnered with a prominent infrastructure company to fill this critical role.The primary objective of this position is to manage and resolve...


  • Poole, Poole, United Kingdom Jordans Dorset Ryvita Full time

    We are a forward-thinking organisation with ambitious plans for growth over the next 5 years, and we need a skilled Technical Administrator to join our friendly team in Dorset. This part-time role offers a fantastic opportunity for someone looking for a flexible administration position in our technical systems department.Key ResponsibilitiesFollow Document...


  • Poole, Poole, United Kingdom CV-Library Full time

    Technical Support EngineerWe have an exciting opportunity for a Technical Support Engineer to join our Repair Cell team at Trident Maritime Systems UK Limited.Salary: £40,000 - £55,000 per annum, depending on experience.About the Role:As a key member of our team, you will be responsible for providing technical support and undertaking test and inspection...


  • Poole, Poole, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Join Our Team as a Field Service EngineerAt beBee Professionals, we're seeking a skilled Field Service Engineer to provide top-notch on-site installation, maintenance, and repair services for our clients. As a key member of our team, you'll ensure that our customers' technical equipment is functioning optimally and deliver exceptional customer support.Key...


  • Poole, Poole, United Kingdom Defence Full time

    Job OverviewThis technical product development specialist position involves creating high-quality mechanical hardware designs that meet program objectives while ensuring flexibility, agility, and innovation within the Defence business.Key Responsibilities:Create high-quality mechanical designs and relevant documentation in accordance with design and quality...


  • Poole, Poole, United Kingdom Rise Technical Recruitment Limited Full time

    Job Description:Rise Technical Recruitment Limited is seeking a skilled Maintenance Engineer to join their team. This is an excellent opportunity for a mechanically biased individual who can offer specialist training and the chance to progress their career.This is a chance for a Maintenance Engineer to work for a world leading company who manufacture...


  • Poole, Poole, United Kingdom Rise Technical Recruitment Limited Full time £30,000 - £45,000

    Electrical Design Engineer OpportunityA leading Building Services Consultancy in Poole is seeking an experienced or aspiring Electrical Design Engineer to join their close-knit team. This specialist consultancy works on projects ranging from large residential properties to student union buildings, offering a unique opportunity for career growth and technical...


  • Poole, Poole, United Kingdom Cognize Technical Recruitment Full time

    Job DescriptionWe are seeking an Electrical Design Engineer with experience in designing electrical systems for automated and robotics projects. The ideal candidate will have a strong understanding of industrial control systems, electro-mechanical systems, and PLC control systems.Key Responsibilities:Design and develop electrical systems for automated and...


  • Poole, Poole, United Kingdom Durateam Environmental Full time

    Job SummaryWe are seeking a highly skilled IT Support Engineer to join our team at Durateam Environmental. As a key member of our support team, you will provide technical assistance on a range of software and hardware platforms, ensuring seamless operation and optimal performance.


  • Poole, Poole, United Kingdom The ITP Full time

    Company OverviewWe are a dynamic and employee-owned business with 33 years of experience in IT and communications services. Our diverse team comprises staff with over two decades of expertise and fresh perspectives, making us a great place to work and develop your career.Salary and BenefitsThe successful candidate will receive a competitive salary of...


  • Poole, Poole, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking a skilled Field Service Engineer to provide on-site installation, maintenance, and repair services for our clients. In this role, you will ensure that our customers' technical equipment is functioning optimally and provide excellent customer support.Key Responsibilities:Install and maintain equipment at customer locations,...


  • Poole, Poole, United Kingdom HSB Technical Full time

    We are looking for a Supply Chain Management Executive to join HSB Technical in Poole. This permanent role offers a salary up to £50,000.As a key member of our team, the successful candidate will be responsible for securing the best deals for a wide range of products and services across our diverse group of companies. The Procurement Manager / Supply Chain...


  • Poole, Poole, United Kingdom Spectrum IT Recruitment Full time

    About the RoleWe are seeking a highly skilled Software Quality Assurance Specialist to join our team. This is an excellent opportunity for a motivated individual to work on various software development projects and contribute to ensuring the delivery of high-quality products.Key ResponsibilitiesTest Strategy DevelopmentCreate effective test strategies,...

  • Production Engineer

    3 weeks ago


    Poole, Poole, United Kingdom Rise Technical Recruitment Full time

    Ex-Military Engineer OpportunitiesWe are seeking a skilled and experienced engineer to join our team as a Mechanic Specialist. In this role, you will be responsible for providing maintenance, inspections, and repairs of a wide range of vehicles.About the RoleThis is an excellent opportunity to develop your skills in a varied role with a nationally renowned...