Technical Support Coordinator
3 weeks ago
About the Role:
We are seeking a skilled Technical Support Coordinator to join our team at Technical Lift Services Ltd. As a key member of our technical support team, you will play a vital role in delivering exceptional customer service and maintaining high levels of customer satisfaction.
Key Responsibilities:
- Customer Communication:
- Act as the primary point of contact for all customer enquiries, providing timely and professional responses.
- Provide regular updates on job statuses, repair timelines, and service schedules to ensure customers are informed and up-to-date.
- Liaise with customers to gather detailed fault information and ensure accurate handovers to engineers or technical teams.
Proactive Coordination:
- Monitor job progress and communicate delays or changes to customers promptly, ensuring seamless communication throughout the process.
Feedback and Continuous Improvement:
- Collect and analyse customer feedback to identify trends or areas for improvement, working closely with internal teams to implement solutions that enhance the overall customer experience.
Skills and Qualifications:
- Proven experience in a customer-facing role, preferably within a technical or service-based industry.
- Excellent communication and interpersonal skills, with a professional and empathetic approach.
- Strong organisational skills and attention to detail.
- Proficient in using office software (e.g., MS Office, CRM systems).
Estimated Salary: £35,000 - £45,000 per annum, depending on experience.
-
Technical Service Coordinator
2 weeks ago
Poole, Poole, United Kingdom TECHNICAL LIFT SERVICES LTD Full timeJob Description: Technical Service CoordinatorWe are looking for an experienced Technical Service Coordinator to join our team at TECHNICAL LIFT SERVICES LTD. In this role, you will be responsible for managing customer communications, providing regular updates, and handling enquiries with a focus on maintaining high levels of customer satisfaction.Key Skills...
-
Technical Support Liaison
2 weeks ago
Poole, Poole, United Kingdom TECHNICAL LIFT SERVICES LTD Full timeJob SummaryWe are seeking a skilled Customer Experience Coordinator to join our team at Technical Lift Services Ltd. The successful candidate will be responsible for managing customer interactions, resolving issues, and improving overall customer satisfaction.Key ResponsibilitiesAct as the primary contact for all customer enquiries, ensuring timely and...
-
Technical Support Liaison
7 days ago
Poole, Poole, United Kingdom TECHNICAL LIFT SERVICES LTD Full timeAbout the RoleCompany Overview:At Technical Lift Services Ltd., we strive to deliver exceptional customer experiences through proactive communication and seamless service delivery. As a key member of our team, you will play a vital role in achieving this goal.Job Summary:This is an exciting opportunity to join our team as a Service Excellence Coordinator,...
-
Technical Design Coordinator
4 weeks ago
Poole, Poole, United Kingdom FBR Construction Recruitment Full timeJob Title: Technical Design CoordinatorWe are looking for a skilled Design Technician to join our team as a Technical Design Coordinator. In this role, you will be responsible for delivering design aspects of contracts, supporting team members, and achieving business objectives. Key responsibilities include prioritizing workload, maintaining quality and...
-
Technical Program Coordinator
7 days ago
Poole, Poole, United Kingdom Bourne Group Ltd Full timeJob OverviewWe are seeking a highly skilled Design Manager to join our in-house technical team at Bourne Group Ltd. This role is ideal for someone who values teamwork, can effectively share knowledge, and supports others in their growth.This position involves taking responsibility for planning and managing all aspects of CAD delivery, coordinating with...
-
Technical Design Coordinator
7 days ago
Poole, Poole, United Kingdom Rubicon Recruitment Full timeWe are currently seeking a Technical Design Coordinator to join our team at Rubicon Recruitment. This is a fantastic opportunity to work for a world leader in intelligent electric heating and renewable energy solutions.The ideal candidate will have a solid understanding of industry regulations and be able to ensure that all technical drawings, components,...
-
Service Delivery Coordinator
2 weeks ago
Poole, Poole, United Kingdom TECHNICAL LIFT SERVICES LTD Full timeJob DescriptionAs a Service Delivery Coordinator at Technical Lift Services Ltd., you will be responsible for coordinating customer communications, gathering feedback, and working closely with internal teams to improve our service. This role requires excellent organizational skills, attention to detail, and the ability to handle multiple tasks...
-
Service Quality Coordinator
2 weeks ago
Poole, Poole, United Kingdom TECHNICAL LIFT SERVICES LTD Full timeJob Title: Service Quality CoordinatorTechincal Lift Services Ltd. is committed to delivering high-quality services to its customers. As a Service Quality Coordinator, you will play a crucial role in ensuring our customers receive exceptional service.Salary:£32,000 - £42,000 per annum, depending on experience.Job Description:In this role, you will be...
-
Technical Service Liaison
2 weeks ago
Poole, Poole, United Kingdom TECHNICAL LIFT SERVICES LTD Full timeKey Responsibilities:Customer Communication:Act as the primary contact for all customer enquiries, ensuring timely and professional responses.Provide regular updates on job statuses, repair timelines, and service schedules.Liaise with customers to gather detailed fault information and ensure accurate handovers to engineers or technical teams.Proactive...
-
Lift Service Coordinator Manager
2 weeks ago
Poole, Poole, United Kingdom TECHNICAL LIFT SERVICES LTD Full timeAbout the RoleThe Customer Experience Coordinator will be responsible for managing customer communications, providing regular updates, and handling enquiries with a focus on maintaining high levels of satisfaction.Job DescriptionAct as the primary contact for all customer enquiries, ensuring timely and professional responses.Liaise with customers to gather...
-
Patient Support Coordinator
3 weeks ago
Poole, Poole, United Kingdom NHS Full timePatient Support Coordinator PositionWe are looking for a highly motivated Patient Support Coordinator to join our team at NHS. As a Patient Support Coordinator, you will be responsible for providing personalized care and support to individuals with complex needs, enabling them to live the life they choose. Your role may include tasks like accompanying...
-
Administrative Coordinator
3 weeks ago
Poole, Poole, United Kingdom This is an IT support group Full timeAbout the RoleThis is an exciting opportunity to join our dedicated team as an Office Support Specialist. You will be responsible for providing administrative support to the Nuclear Medicine Department, ensuring seamless day-to-day operations.Key ResponsibilitiesAdministrative Tasks: Cover reception duties, manage various demands, and work independently for...
-
Technical Support Professional
6 days ago
Poole, Poole, United Kingdom Austin Fraser Full timeAre you a motivated and detail-oriented individual looking for a challenging role? We have an opportunity for a Technical Support Professional to join our Repair Cell team in Poole, Dorset, offering a salary range of £35,000 - £45,000 per annum.About the Position:This role involves providing technical support for customers, investigating faults and...
-
Technical Team Lead CAD
6 hours ago
Poole, Poole, United Kingdom Bourne Group Ltd Full timeJob Summary: Technical Team Lead CADBourne Group Ltd is looking for an experienced Technical Team Lead CAD to join its technical team. The successful candidate will be responsible for leading the CAD team and managing all aspects of CAD delivery and coordinating with and reporting technical status to project teams.About the Role:The Technical Team Lead CAD...
-
Education Support Coordinator
20 hours ago
Poole, Poole, United Kingdom Ambitions Academies Trust Full timeThe Authentic Education Group is seeking a highly skilled and organised individual to join their team as an Education Support Coordinator. This role is perfect for someone who is passionate about supporting the success of children and young people.As an Education Support Coordinator, you will be responsible for providing administrative support to the...
-
Technical Support Specialist
3 weeks ago
Poole, Poole, United Kingdom Spectrum It Recruitment Limited Full timeWe are seeking a highly skilled Technical Support Specialist to join our established business as a Support Engineer / Support Analyst. The role will involve supporting a range of customers across various industries, with a focus on providing exceptional service and resolving technical issues efficiently.Key Responsibilities:Providing first- and second-line...
-
Technical Support Specialist
7 days ago
Poole, Poole, United Kingdom Spectrum It Recruitment Limited Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team in Poole, Dorset. As an IT Infrastructure Engineer, you will be responsible for providing exceptional support to our clients.Location: Poole, DorsetSalary: £27,500-37,500 + benefitsThis is an exciting opportunity to progress your career as a 2nd line engineer, working...
-
Technical Support Specialist
3 weeks ago
Poole, Poole, United Kingdom Spectrum It Recruitment Limited Full timeTechnical Support PositionSpectrum It Recruitment Limited is seeking an experienced Technical Support Specialist to join their team in Poole. The successful candidate will provide both 1st and 2nd line support and will be required to work closely with the rest of the team.This is a great opportunity for someone who wants to work in a small but...
-
Technical IT Support Specialist
3 weeks ago
Poole, Poole, United Kingdom Durateam Environmental Full timeWe are seeking an experienced Technical IT Support Specialist to join our team at Durateam Environmental. In this role, you will provide technical support for a range of software and hardware systems, working closely with our staff to resolve IT issues and improve overall system performance.Job SummaryThe Technical IT Support Specialist will be responsible...
-
Technical Support Specialist
2 weeks ago
Poole, Poole, United Kingdom Spectrum IT Recruitment (South) Ltd Full timeJob OverviewSpectrum IT Recruitment (South) Ltd is seeking a skilled Technical Support Specialist to join their team. This exciting opportunity involves supporting customers with queries related to internal support of head office and partner company's IT systems and services.The ideal candidate will have prior experience in an IT Support or Service Desk...