Restaurant Manager
1 week ago
Unlock Your Potential as a Restaurant Supervisor at Hakkasan Hanway Place
We are seeking a talented Restaurant Supervisor to join our team at Hakkasan Hanway Place, a modern, fine-dining Chinese restaurant in London. As a Restaurant Supervisor, you will play a key role in delivering exceptional guest experiences and contributing to the success of our luxury venue.
Key Responsibilities:
- Lead a team of servers and support staff to ensure seamless service delivery
- Monitor and maintain high standards of service quality, food presentation, and cleanliness
- Develop and implement effective strategies to improve guest satisfaction and loyalty
- Collaborate with the management team to achieve sales targets and revenue growth
- Provide exceptional customer service, responding to guest feedback and concerns
- Ensure compliance with health and safety regulations, as well as company policies and procedures
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- 50% staff discount across all Hakkasan restaurants
- Wellbeing resources, including nutritional seminars and home workouts
- Access to Maven: Resources and advice platform for reproductive and family health
- Employee Assistance Programme for confidential support
- Company-wide seasonal staff parties and celebration events
- Training and development opportunities, including WSET and public speaking courses
- International career opportunities
About Hakkasan Hanway Place:
We are a leading hospitality company with over 20 years of industry experience. Our commitment to innovation, creativity, and exceptional guest experiences has earned us a reputation as a leader in the industry. We are passionate about delivering unforgettable entertainment and exceeding our guests' expectations.
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