Current jobs related to Head of Service Delivery and Excellence - Harlow, Essex - LloydsPharmacy Clinical Homecare Ltd

  • Head of Pharmacy Services

    3 weeks ago

    Harlow, Essex, United Kingdom LLOYDS PHARMACY LIMITED Full time

    About the JobLLOYDS PHARMACY LIMITED invites applications for the position of Head of Pharmacy Services. The successful candidate will lead our pharmacy services, driving high standards and ensuring exceptional care for our patients. With over four decades of experience supporting patients since 1975, we prioritize patient care and aim to provide outstanding...

  • Service Delivery Manager

    2 weeks ago

    Harlow, Essex, United Kingdom AutoProtect Full time

    Job OverviewWe are seeking a highly skilled Service Delivery Manager to join our team at AutoProtect, reporting to the Chief Technology Officer. This is an exciting opportunity for a motivated and experienced professional to partner with our Service Management team, ensuring seamless service delivery to internal and external customers and partners.This role...

  • Head of Healthcare Excellence

    2 weeks ago

    Harlow, Essex, United Kingdom LloydsPharmacy Clinical Homecare Ltd Full time

    We are seeking a motivated and results-driven professional to join our team as the Patient Services Leadership Role. As a key member of our patient services team, you will be responsible for developing and executing strategies to improve patient experience and drive operational efficiency.Key Responsibilities:Develop and implement plans to improve patient...

  • Service Delivery Director

    2 weeks ago

    Harlow, Essex, United Kingdom Fortus Recruitment Careers Full time

    Job Description: Service Delivery Director About the Role:The successful candidate will be responsible for managing the day-to-day operations of our reactive and planned preventive maintenance (PPM) service delivery. This includes leading a team to achieve the highest professional standards, developing strong client relationships, and ensuring accurate...

  • Service Delivery Manager

    2 weeks ago

    Harlow, Essex, United Kingdom AutoProtect Full time

    Job DescriptionWe are seeking an exceptional Service Delivery Manager to join our team at AutoProtect. This role offers a unique opportunity to drive operational excellence and ensure seamless service delivery to both internal and external customers.About the Role:Lead the Service Management team in delivering high-quality services, aligning with business...

  • Head of Culinary Services

    4 days ago

    Harlow, Essex, United Kingdom NHS Full time

    Career OpportunitiesWe offer a range of career opportunities for talented individuals who share our passion for delivering high-quality patient care. As a Head of Culinary Services, you will have the opportunity to develop your skills and experience in a dynamic and supportive environment.

  • Head of Reactive Service Operations

    2 weeks ago

    Harlow, Essex, United Kingdom Fortus Recruitment Full time

    Job OverviewWe are looking for a Head of Reactive Service Operations to manage our active fire contracts.The successful candidate will have experience in contract management, team leadership, and stakeholder engagement.The estimated salary for this role is £70,000 - £100,000 per annum.Main Responsibilities:To manage the day-to-day operations of the...

  • Delivery Service Representative

    2 weeks ago

    Harlow, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    About the Role:We are hiring a Route Driver Specialist to work with our logistics team in Harlow, United Kingdom. In this role, you will be responsible for safely driving and delivering goods to customers, loading and unloading goods, and maintaining excellent service and adherence to delivery schedules.The successful candidate will have a strong...

  • Service Delivery Manager

    2 weeks ago

    Harlow, Essex, United Kingdom Fortus Recruitment Full time

    Focusing on Service Delivery Excellence, we invite applications from seasoned professionals for the role of Service Delivery Manager - Contracts. Your primary responsibility will be to oversee the operational aspects of contract fulfillment, ensuring seamless collaboration between teams.Ambitious and goal-oriented candidates should be prepared to:Strategize...

  • Head of Children's Services Manager

    2 weeks ago

    Harlow, Essex, United Kingdom EasyWebRecruitment Full time

    Job Description">We are seeking an experienced and skilled individual to join our team as the Head of Residential Childcare Services. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a deep understanding of the needs of children and young people with complex medical conditions.As the Head of...

  • Service Excellence Specialist

    2 months ago

    Harlow, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Service Excellence Specialist at beBee Professionals, you will be responsible for delivering exceptional customer experiences in Harlow, UK. Key responsibilities include:Providing timely and accurate responses to customer inquiries.Resolving customer issues efficiently and escalating when necessary.Collaborating with internal teams to ensure seamless...

  • ITIL Service Delivery Expert

    2 weeks ago

    Harlow, Essex, United Kingdom JP Engineering Full time

    About the RoleWe are seeking a highly experienced ITIL Service Delivery Expert to join our Service Management team at JP Engineering. As a key member of our team, you will be responsible for ensuring seamless service delivery to both internal and external customers and partners.The successful candidate will partner with the rest of the IT team to align and...

  • Fire Service Delivery Leader

    2 weeks ago

    Harlow, Essex, United Kingdom Fortus Recruitment Full time

    About the RoleWe are currently seeking a Fire Service Delivery Leader to join our team at Fortus Recruitment. As a key member of our operations team, you will be responsible for managing the delivery of our fire services, ensuring that they meet the highest standards of quality and customer satisfaction.You will work closely with our clients to understand...

  • Customer Service Department Head

    2 weeks ago

    Harlow, Essex, United Kingdom Elis Full time

    About the Role As the Customer Service Department Head at Elis, you will be based at our Harlow site, responsible for the efficient management of all customer service operations. Your key responsibilities will include managing the day-to-day operations of the depot, as well as supporting site staff to achieve customer satisfaction targets. You will also be...

  • Customer Service Department Head

    3 weeks ago

    Harlow, Essex, United Kingdom Elis Full time

    Job ProfileThe Logistics and Safety Expert will be responsible for the development and implementation of policies to ensure a safe working environment and adherence to safety standards. This role is ideal for someone with a strong background in logistics and safety who can lead and manage transport operations to ensure OTIF deliveries and service...

  • Service Delivery Supervisor

    2 weeks ago

    Harlow, Essex, United Kingdom Ernest Gordon Recruitment Limited Full time

    Ernest Gordon Recruitment Limited is seeking a Service Delivery Supervisor to join our team. As a supervisor, you will be responsible for ensuring that high-quality work is delivered to clients.Responsibilities:Supervise engineers on customer sitesConduct site visitsMonitor project progressMaintain client relationshipsThe estimated salary for this role is...

  • Fire Service Delivery Manager

    2 weeks ago

    Harlow, Essex, United Kingdom Fortus Recruitment Full time

    About the RoleWe are recruiting for a Fire Service Delivery Manager to join our team at Fortus Recruitment.The successful candidate will be responsible for managing the effective day-to-day delivery of contracts and services, ensuring high standards are maintained at all times.Key responsibilities include leading and supporting the team, developing...

  • Fire Alarm Service Delivery Manager

    4 days ago

    Harlow, Essex, United Kingdom ERP Limited Full time

    About ERP Limited:ERP Limited is a reputable provider of fire alarm services in the UK, committed to delivering high-quality services to its clients. As a key member of our service delivery team, you will have the opportunity to work on exciting projects and develop your skills in contract management.Job Summary:We are seeking an experienced Contracts...

  • Head of Staffing Services

    2 weeks ago

    Harlow, Essex, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are seeking an experienced Head of Staffing Services to join our team at beBee Professionals in Harlow. As a key member of our recruitment team, you will be responsible for managing the full recruitment process, from sourcing candidates to negotiating job offers.About the Role:Source and interview candidates for various roles across different...

  • Nursing Department Head

    2 weeks ago

    Harlow, Essex, United Kingdom East and North Hertfordshire NHS Trust Full time

    Nursing Department Head - HaemodialysisWe are seeking an experienced and skilled Nursing Department Head - Haemodialysis to join our team at East and North Hertfordshire NHS Trust. As a key member of our nursing management team, you will be responsible for managing our haemodialysis department and promoting high standards of care.The estimated salary for...

Head of Service Delivery and Excellence

1 month ago

Harlow, Essex, United Kingdom LloydsPharmacy Clinical Homecare Ltd Full time
Job Title: Head of Service Delivery and Excellence

LloydsPharmacy Clinical Homecare Ltd is looking for a highly experienced and skilled Head of Service Delivery and Excellence to lead our Patient Services team.

About the Role

The Head of Service Delivery and Excellence will be responsible for developing and implementing a comprehensive strategy to deliver an outstanding patient experience across all channels. This includes strategic planning and implementation, operational efficiency and optimization, quality of patient interactions, financial management and resource allocation, leadership and team development, and stakeholder collaboration.

We estimate the salary for this role to be around £85,000 - £115,000 per annum, depending on experience.

About You
  • Demonstrated experience in contact center leadership, preferably within a healthcare or patient-centred setting.
  • Strong analytical and strategic skills, with a focus on data-driven decision-making and continuous improvement.
  • Exceptional leadership skills, with the ability to build and lead a high-performing team.