Office-Based Customer Support Specialist

4 weeks ago


London Borough of Harrow, United Kingdom Brook Street Full time

Brook Street is seeking an experienced Office-Based Customer Support Specialist to provide exceptional customer service and administrative support in a dynamic team environment.

Main Responsibilities:
  • Managing email and Outlook communications with clients and colleagues.
  • Developing strong relationships with customers through proactive communication and issue resolution.
  • Purchasing parts and managing Purchase Orders (POs) and Invoices to ensure smooth project delivery.
  • Coordinating works reports, quotations, and compliance activities to meet high standards.
  • Crafting effective customer communications, repair plans, and diaries to deliver outstanding results.

This exciting opportunity offers a competitive salary package, including £25,000 - £30,000 per annum, and a range of benefits such as annual leave and a progression development plan.

The ideal candidate will possess excellent communication and problem-solving skills, with a passion for delivering exceptional customer service and driving business success.

Estimated Salary: £26,500 per annum, based on location and experience



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