Medical Receptionist

4 days ago


Alfreton, Derbyshire, United Kingdom Parkside Surgery Full time

About the Role

Parkside Surgery is seeking a highly organized and customer-focused individual to join our team as a Patient Services Coordinator. As a key member of our reception team, you will be responsible for providing a comprehensive and efficient reception and administration service to the practice.

Key Responsibilities

  • Greet patients, attend to their requests for appointments, prescriptions, and deal with other queries using the computer system.
  • Deal with telephone calls, redirecting them as necessary.
  • Action tasks in line with practice protocol.
  • Record information onto the computer system.
  • Scan and code information from letters into patient records.
  • Record requests for repeat prescriptions by patients.
  • Maintain compliance with all practice policies and procedures.
  • Maintain flexibility to assist in holiday and sickness cover.
  • Perform any administrative tasks as required.
  • Chaperone patients when required and with the appropriate training.
  • Process prescription requests using EPS2/FP10s.

About Us

  • We are a friendly, forward-thinking practice with a supportive management team.
  • We have a PMS list size of approximately 10,700 patients.
  • We work closely with our PCN colleagues and have a range of healthcare professionals attached to the practice.
  • We use the SystmOne clinical system.
  • We have a CQC rating of good in all areas.
  • We are located in Alfreton Primary Care Centre.

Person Specification

  • Good standard of education, GCSE English grade C or above.
  • Customer Service/Receptionist experience ideally in a medical setting.
  • Good IT/keyboard skills.
  • Desirable: experience of SystmOne.


  • Alfreton, Derbyshire, United Kingdom Parkside Surgery Full time

    About the RoleParkside Surgery is seeking a highly organized and customer-focused individual to join our team as a Patient Services Coordinator. As a key member of our reception team, you will be responsible for providing a comprehensive and efficient reception and administration service to the practice.Key ResponsibilitiesGreet patients, attend to their...


  • Alfreton, Derbyshire, United Kingdom Parkside Surgery Full time

    About the RoleParkside Surgery is seeking a highly organized and customer-focused individual to join our team as a Patient Services Coordinator. As a key member of our reception team, you will be responsible for providing a comprehensive and efficient reception and administration service to the practice.Key ResponsibilitiesGreet patients, attend to their...


  • Alfreton, Derbyshire, United Kingdom Parkside Surgery Full time

    About the RoleParkside Surgery is seeking a highly organized and customer-focused individual to join our team as a Patient Services Coordinator. As a key member of our practice team, you will be responsible for providing a comprehensive and efficient reception and administration service to enable the practice to run effectively.Main ResponsibilitiesGreet...


  • Alfreton, Derbyshire, United Kingdom Parkside Surgery Full time

    About the RoleParkside Surgery is seeking a highly organized and customer-focused individual to join our team as a Patient Services Coordinator. As a key member of our practice team, you will be responsible for providing a comprehensive and efficient reception and administration service to enable the practice to run effectively.Main ResponsibilitiesGreet...

  • Medical Receptionist

    2 weeks ago


    Alfreton, Derbyshire, United Kingdom Parkside Surgery Full time

    About the RoleParkside Surgery is seeking a highly organized and customer-focused individual to join our team as a Patient Services Coordinator. As a key member of our practice team, you will be responsible for providing a comprehensive and efficient reception and administration service to enable the practice to run effectively.Main ResponsibilitiesGreet...

  • Medical Receptionist

    2 weeks ago


    Alfreton, Derbyshire, United Kingdom Parkside Surgery Full time

    About the RoleParkside Surgery is seeking a highly organized and customer-focused individual to join our team as a Patient Services Coordinator. As a key member of our practice team, you will be responsible for providing a comprehensive and efficient reception and administration service to enable the practice to run effectively.Main ResponsibilitiesGreet...


  • Alfreton, Derbyshire, United Kingdom Parkside Surgery Full time

    About the RoleParkside Surgery is seeking a highly organized and customer-focused individual to join our team as a Patient Services Coordinator. As a key member of our practice team, you will be responsible for providing a comprehensive and efficient reception and administration service to enable the practice to run effectively.Key ResponsibilitiesProvide...


  • Alfreton, Derbyshire, United Kingdom Parkside Surgery Full time

    About the RoleParkside Surgery is seeking a highly organized and customer-focused individual to join our team as a Patient Services Coordinator. As a key member of our practice team, you will be responsible for providing a comprehensive and efficient reception and administration service to enable the practice to run effectively.Key ResponsibilitiesProvide...


  • Alfreton, Derbyshire, United Kingdom Parkside Surgery Full time

    About the RoleParkside Surgery is seeking a highly organized and customer-focused individual to join our team as a Patient Services Coordinator. As a key member of our front desk team, you will be responsible for providing a comprehensive and efficient reception and administration service to the practice.Key ResponsibilitiesProvide exceptional customer...


  • Alfreton, Derbyshire, United Kingdom Parkside Surgery Full time

    About the RoleParkside Surgery is seeking a highly organized and customer-focused individual to join our team as a Patient Services Coordinator. As a key member of our front desk team, you will be responsible for providing a comprehensive and efficient reception and administration service to the practice.Key ResponsibilitiesProvide exceptional customer...

  • Receptionist

    3 months ago


    Alfreton, United Kingdom Jessop Medical Practice Full time

    **JOB DESCRIPTION JOB TITLE**: RECEPTIONIST ACCOUNTABLE TO: PRACTICE MANAGER & PARTNERS REPORTING TO: PRACTICE MANAGER & ASSISTANT MANAGER HOURS: UP TO 30 HOURS PER WEEK Job Summary: The receptionist is an important member of the Practice team. The purpose of the job is to provide a point of contact for patients, and act as a focal point of communication...


  • Alfreton, United Kingdom Schools Advisory service Full time

    **Job Title: Wellbeing Administrator (8-8 service)** Job Type**:Full-time** Location**:South Normanton (potential for hybrid working)** We are seeking a highly organised and detail-oriented individual to join our team as a Wellbeing Administrator. As the first point of contact for clients, you will play a crucial role in providing excellent customer...


  • Alfreton, United Kingdom Parkside Surgery Full time

    Job summary Parkside Surgery is looking for new team members to join the practice team. If you like working in a friendly, supportive but very busy environment then we may be the place for you. Previous experience in general practice is desirable but excellent customer service experience is essential. You must be able to work under pressure, meet...