Service Advisor
1 month ago
About the Role
Lookers Volkswagen Darlington is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales department to schedule appointments.
Key Responsibilities
- Manage a high-volume of customers daily, including telephone calls and online booking queries
- Inform customers of turnaround times and ensure effective communication throughout the time when a customer's car is in the workshop
- Maintain accurate customer records and update the systems when any bookings have been made
- Work closely with the Service Manager and other team members to achieve sales and customer satisfaction targets
- Provide excellent customer service and ensure a positive experience for all customers
Requirements
We are looking for a highly motivated and organized individual with excellent communication skills and the ability to build rapport easily. Previous experience using Kerridge/ADP would be an advantage, as well as knowledge of other essential dealer systems. You will be a great team player but also able to work independently using your own initiative.
What We Offer
As a Service Advisor at Lookers Volkswagen Darlington, you will benefit from continuous training opportunities and the chance to work with a talented and enthusiastic team. We offer a competitive salary and bonus structure, as well as opportunities for progression and career development.
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Darlington, Darlington, United Kingdom Lookers Full timeOverviewLookers Volkswagen DarlingtonSalary: £26,000 basic depending on experience plus bonusHours: Monday- Friday 08:00- 17:30, Saturdays on a rota basisAt Lookers Volkswagen Darlington, we're seeking a highly skilled and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you'll play a crucial role in delivering exceptional...
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Darlington, Darlington, United Kingdom Lookers Full timeOverviewLookers Volkswagen DarlingtonSalary: £26,000 basic depending on experience plus bonusHours: Monday- Friday 08:00- 17:30, Saturdays on a rota basisAt Lookers Volkswagen Darlington, we're seeking a highly skilled and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you'll play a crucial role in delivering exceptional...
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Darlington, Darlington, United Kingdom Lookers Full timeAbout the RoleLookers Volkswagen Darlington is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover, and upselling additional parts and accessories.Key ResponsibilitiesManage a...
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Darlington, Darlington, United Kingdom Lookers Full timeAbout the RoleLookers Volkswagen Darlington is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales...
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Service Advisor
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Darlington, Darlington, United Kingdom Lookers Full timeAbout the RoleLookers Volkswagen Darlington is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales...
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Service Advisor
1 month ago
Darlington, Darlington, United Kingdom Lookers Full timeAbout the RoleLookers Volkswagen Darlington is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales...
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Darlington, Darlington, United Kingdom Lookers Full timeAbout the RoleLookers Volkswagen Darlington is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales...
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Darlington, Darlington, United Kingdom Lookers Full timeOverviewLookers Volkswagen DarlingtonSalary: £26,000 basic depending on experience plus bonusHours: Monday- Friday 08:00- 17:30, Saturdays on a rota basisAt Lookers Volkswagen Darlington, we're seeking a highly skilled and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you'll play a crucial role in delivering exceptional...
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Darlington, Darlington, United Kingdom Lookers Full timeOverviewLookers Volkswagen DarlingtonSalary: £26,000 basic depending on experience plus bonusHours: Monday- Friday 08:00- 17:30, Saturdays on a rota basisAt Lookers Volkswagen Darlington, we're seeking a highly skilled and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you'll play a crucial role in delivering exceptional...
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Darlington, Darlington, United Kingdom Lookers Full timeOverviewLookers Volkswagen DarlingtonSalary: £26,000 basic depending on experience plus bonusHours: Monday- Friday 08:00- 17:30, Saturdays on a rota basisAt Lookers Volkswagen Darlington, we're seeking a skilled and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you'll play a vital role in delivering exceptional customer...
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Darlington, Darlington, United Kingdom Lookers Full timeOverviewLookers Volkswagen DarlingtonSalary: £26,000 basic depending on experience plus bonusHours: Monday- Friday 08:00- 17:30, Saturdays on a rota basisAt Lookers Volkswagen Darlington, we're seeking a skilled and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you'll play a vital role in delivering exceptional customer...
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Darlington, Darlington, United Kingdom Lookers Full timeOverviewLookers Volkswagen DarlingtonSalary: £26,000 basic depending on experience plus bonusHours: Monday- Friday 08:00- 17:30, Saturdays on a rota basisAt Lookers Volkswagen Darlington, we're seeking a skilled and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you'll play a vital role in delivering exceptional customer...
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Darlington, Darlington, United Kingdom Lookers Full timeOverviewLookers Volkswagen DarlingtonSalary: £26,000 basic depending on experience plus bonusHours: Monday- Friday 08:00- 17:30, Saturdays on a rota basisAt Lookers Volkswagen Darlington, we're seeking a skilled and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you'll play a vital role in delivering exceptional customer...
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Darlington, Darlington, United Kingdom Lookers Full timeAbout the RoleLookers Volkswagen Darlington is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales...
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Darlington, Darlington, United Kingdom Lookers Full timeAbout the RoleLookers Volkswagen Darlington is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales...
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