Final Mile Performance Manager

4 days ago


Birmingham, Birmingham, United Kingdom Evri Careers Full time

Evri Careers is a leading parcel delivery company looking for a skilled Final Mile Performance Manager to join our team. In this role, you will be responsible for driving continuous improvement in final mile performance across delivery units.

You will engage with self-employed and SE+ couriers to ensure they have the resources and support needed to deliver exceptional customer service. You will also use key reports and MI to identify areas for improvement and implement changes to drive service excellence.

The ideal candidate will have a strong background in logistics and operations, with experience in managing teams or working independently. Excellent communication skills are essential, as well as a customer-focused approach.

Salary: £45,000 - £55,000 per annum.



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