Customer Experience Director
2 weeks ago
We are seeking a talented Customer Experience Director to join our team at River Island. As a key member of our retail team, you will be responsible for delivering exceptional customer service and leading by example in visual execution, sales, and operational standards.
Key Behaviours/Competencies:- Leadership Style: Foster a culture of regular, open, two-way communication and feedback to drive performance, listening to and acting on feedback.
- Problem-Solving: Be able to effectively plan and organise own workload, and problem solve and seek advice when required.
- Adaptability: Able to adapt style of communication to suit different individuals and situations.
The ideal candidate will have excellent communication and leadership skills, with a passion for fashion and a commitment to delivering exceptional customer service.
Salary: £55,000 - £65,000 per annum.
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Head of Employee Experience
4 days ago
London, Greater London, United Kingdom Director File Full timeJob OverviewDirector File is seeking an experienced professional to fill the role of Director of Talent and Culture. The successful candidate will be responsible for developing and implementing strategies to drive business growth and improve employee engagement. This includes leading and managing a team of HR professionals, collaborating with senior leaders,...
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Executive Leader of Employee Experience
3 days ago
London, Greater London, United Kingdom Director File Full timeExecutive Summary:At Director File, we are seeking a talented Director of Talent Management and Development to join our leadership team. The ideal candidate will have a strong background in developing and implementing people and culture strategies that drive business growth and improve employee engagement.Job Duties:Develop and execute comprehensive people...
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Customer Experience Director
4 weeks ago
London, Greater London, United Kingdom Halfords Group PLC Full timeCustomer Experience Leader OpportunityWe are seeking a highly motivated and experienced Customer Experience Director to join our team in Somerset.As a Customer Experience Director, you will be responsible for leading and supporting your team to deliver exceptional customer experiences across the Halfords group.You will work closely with colleagues in the...
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Customer Experience Director
1 week ago
London, Greater London, United Kingdom Oliver Bonas Careers Full timeWe are seeking a Customer Experience Director to lead our Victoria store team at Oliver Bonas Careers. As a visionary leader, you will be responsible for driving sales growth, improving customer satisfaction, and developing strategies to enhance the overall shopping experience.The Customer Experience Director role is a flexible contract with a fixed number...
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Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom Reha Team Hannover Full timeJob DescriptionWe are seeking a Customer Experience Director to join our Kingston Store team. As a Customer Experience Director, you will be responsible for leading a high-performing team and driving business success.The successful candidate will have a strong background in retail management, excellent communication skills, and the ability to motivate and...
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Customer Experience Director
3 weeks ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeJob TitleCustomer Experience DirectorAbout the CompanyENGINEERINGUK is a leading retailer that prides itself on providing exceptional customer experiences. We are committed to creating a positive and engaging shopping environment that exceeds our customers' expectations.About the RoleEstimated salary: £55,000 - £70,000 per year. As a Customer Experience...
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Customer Experience Director
4 weeks ago
London, Greater London, United Kingdom CH&Co Catering Limited Full timeJob Title: Customer Experience DirectorCompany Description:Gather & Gather is a leading provider of workplace catering services in the UK and Ireland. Our mission is to deliver exceptional customer experiences through our high-quality food, coffee, and friendly service.Job Summary:We are seeking an experienced Customer Experience Director to lead our...
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Engineering Director
4 days ago
London, Greater London, United Kingdom Akeneo: The Product Experience Company Full timeWe are looking for an experienced Engineering Director - Product Experience to join our team at Akeneo. This role offers a unique opportunity to lead high-performing teams and drive technical excellence in a fast-paced environment.The estimated salary for this position is $150,000 - $220,000 per year, depending on location and experience. Our company values...
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Customer Experience Director
1 week ago
London, Greater London, United Kingdom GroupM Full timeJob Title: Customer Experience DirectorAbout UsWe are GroupM, a leading media investment group, committed to delivering exceptional customer experiences through innovative solutions and technologies. With a strong focus on employee development, we offer a competitive salary package, including 25 days holiday increasing with service to a maximum of 30 days,...
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Customer Experience Director
3 days ago
London, Greater London, United Kingdom Marks & Spencer Plc Full timeJoin us at Marks & Spencer as a Customer Experience Director, where you'll have the opportunity to shape the future of our brand and drive business growth through exceptional customer experiences. As a senior leader, you will be responsible for developing and executing strategies that enhance customer satisfaction, loyalty, and advocacy.About the RoleThe...
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Customer Experience Director
1 month ago
London, Greater London, United Kingdom Barker Graves Full timeBarker Graves is recruiting for a Customer Experience Director to join our team in London. As a key member of our team, you will be responsible for designing and implementing customer experience strategies that drive business growth and improve customer satisfaction.About the OpportunityOur ideal candidate will have at least 3 years of experience in a...
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Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom GetAgent Limited Full timeEstate Agency Customer Service ManagerWe are seeking a seasoned Estate Agency Customer Service Manager to join our dynamic team in London. As a leader with a proven track record in customer service and/or sales, you will inspire and motivate your team to deliver exceptional experiences for our clients.About the JobThe successful candidate will be responsible...
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Director of Talent and Culture
4 days ago
London, Greater London, United Kingdom Director File Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our leadership team at Director File as the Director of Talent and Culture. In this role, you will be responsible for developing and implementing strategies to drive business growth and improve employee engagement. You will lead and manage a team of HR professionals,...
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Customer Experience Director
1 week ago
London, Greater London, United Kingdom Monsoon Full timeUnlock your potential as a Customer Experience Director at Monsoon and lead the way in delivering exceptional customer experiences.With a salary of £55,000 - £65,000 per annum, you will have the opportunity to make a significant impact on store performance and customer satisfaction.Develop and execute strategies to enhance customer loyalty, retention, and...
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Customer Experience Director
1 month ago
London, Greater London, United Kingdom NATIONAL TRUST Full timeAs a Customer Experience Director at the National Trust, you will have the privilege of shaping the visitor experience and driving business growth through exceptional customer service. This is a unique opportunity to join a forward-thinking organization that values innovation and excellence.Your responsibilities will include developing and implementing...
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Customer Experience Director
1 week ago
London, Greater London, United Kingdom River Island Full timeRiver Island is looking for a skilled Customer Experience Director to lead our Service & People Team in Bluewater.The estimated salary for this role is £48,000 - £58,000 per annum.Your key objective will be to enhance the customer experience by building a high-performing team that delivers outstanding customer service.Your responsibilities will...
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Customer Experience Director
1 month ago
London, Greater London, United Kingdom Crane Venture Partners Full timeAbout the RoleGigs is looking for a seasoned Customer Experience Director to own and further develop our customer support function. As a key member of our product team, you will work across subscribers, B2B customers, product, engineering, operations, and network partners to create scalable and automated processes that reduce issue rates and improve...
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Director of HR Operations
1 week ago
London, Greater London, United Kingdom Director File Full timeJob DescriptionDaily work as a Director of HR Operations involves leading the development and implementation of people and culture strategies, managing a high-performing team, and collaborating with cross-functional teams to achieve business objectives.The salary for this role is projected to be around $95,000 - $130,000 per year, contingent on factors like...
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Customer Experience Director
1 week ago
London, Greater London, United Kingdom Maybourne Group Full timeAt Claridge's, we pride ourselves on delivering unforgettable guest experiences. As a Customer Experience Director, you will be responsible for crafting and implementing strategies that drive exceptional customer satisfaction.About the OpportunityWe are seeking a highly motivated and experienced professional to lead our reception team and drive results. The...
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Director of Customer Experience
6 days ago
London, Greater London, United Kingdom OJ Digital Full timeOJ Digital is looking for a visionary Director of Customer Experience to spearhead our customer success strategy and drive business growth.This is an exciting opportunity to join our team and make a meaningful impact on our customers' experiences.Lead a cross-functional team to develop and implement customer-centric strategies that drive retention and...