Customer Experience Director

10 hours ago


London, Greater London, United Kingdom River Island Full time

River Island is looking for a skilled Customer Experience Director to lead our Service & People Team in Bluewater.

The estimated salary for this role is £48,000 - £58,000 per annum.

Your key objective will be to enhance the customer experience by building a high-performing team that delivers outstanding customer service.

Your responsibilities will include:

  • Developing and maintaining visual and operational standards
  • Driving conversion, sales, and KPIs
  • Supporting the Service & People Manager in team development

You will have the opportunity to work in a dynamic environment with a growing retailer like River Island.



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