Customer Experience Director
10 hours ago
River Island is looking for a skilled Customer Experience Director to lead our Service & People Team in Bluewater.
The estimated salary for this role is £48,000 - £58,000 per annum.
Your key objective will be to enhance the customer experience by building a high-performing team that delivers outstanding customer service.
Your responsibilities will include:
- Developing and maintaining visual and operational standards
- Driving conversion, sales, and KPIs
- Supporting the Service & People Manager in team development
You will have the opportunity to work in a dynamic environment with a growing retailer like River Island.
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Customer Experience Director
3 weeks ago
London, Greater London, United Kingdom Halfords Group PLC Full timeCustomer Experience Leader OpportunityWe are seeking a highly motivated and experienced Customer Experience Director to join our team in Somerset.As a Customer Experience Director, you will be responsible for leading and supporting your team to deliver exceptional customer experiences across the Halfords group.You will work closely with colleagues in the...
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Customer Experience Director
21 hours ago
London, Greater London, United Kingdom Oliver Bonas Careers Full timeWe are seeking a Customer Experience Director to lead our Victoria store team at Oliver Bonas Careers. As a visionary leader, you will be responsible for driving sales growth, improving customer satisfaction, and developing strategies to enhance the overall shopping experience.The Customer Experience Director role is a flexible contract with a fixed number...
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Customer Experience Director
3 days ago
London, Greater London, United Kingdom Reha Team Hannover Full timeJob DescriptionWe are seeking a Customer Experience Director to join our Kingston Store team. As a Customer Experience Director, you will be responsible for leading a high-performing team and driving business success.The successful candidate will have a strong background in retail management, excellent communication skills, and the ability to motivate and...
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Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeJob TitleCustomer Experience DirectorAbout the CompanyENGINEERINGUK is a leading retailer that prides itself on providing exceptional customer experiences. We are committed to creating a positive and engaging shopping environment that exceeds our customers' expectations.About the RoleEstimated salary: £55,000 - £70,000 per year. As a Customer Experience...
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Customer Experience Director
3 weeks ago
London, Greater London, United Kingdom CH&Co Catering Limited Full timeJob Title: Customer Experience DirectorCompany Description:Gather & Gather is a leading provider of workplace catering services in the UK and Ireland. Our mission is to deliver exceptional customer experiences through our high-quality food, coffee, and friendly service.Job Summary:We are seeking an experienced Customer Experience Director to lead our...
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Customer Experience Director
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London, Greater London, United Kingdom GroupM Full timeJob Title: Customer Experience DirectorAbout UsWe are GroupM, a leading media investment group, committed to delivering exceptional customer experiences through innovative solutions and technologies. With a strong focus on employee development, we offer a competitive salary package, including 25 days holiday increasing with service to a maximum of 30 days,...
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Customer Experience Director
4 weeks ago
London, Greater London, United Kingdom Barker Graves Full timeBarker Graves is recruiting for a Customer Experience Director to join our team in London. As a key member of our team, you will be responsible for designing and implementing customer experience strategies that drive business growth and improve customer satisfaction.About the OpportunityOur ideal candidate will have at least 3 years of experience in a...
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Customer Experience Director
3 days ago
London, Greater London, United Kingdom GetAgent Limited Full timeEstate Agency Customer Service ManagerWe are seeking a seasoned Estate Agency Customer Service Manager to join our dynamic team in London. As a leader with a proven track record in customer service and/or sales, you will inspire and motivate your team to deliver exceptional experiences for our clients.About the JobThe successful candidate will be responsible...
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Customer Experience Director
1 day ago
London, Greater London, United Kingdom Monsoon Full timeUnlock your potential as a Customer Experience Director at Monsoon and lead the way in delivering exceptional customer experiences.With a salary of £55,000 - £65,000 per annum, you will have the opportunity to make a significant impact on store performance and customer satisfaction.Develop and execute strategies to enhance customer loyalty, retention, and...
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Director of HR Operations
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London, Greater London, United Kingdom Director File Full timeJob DescriptionDaily work as a Director of HR Operations involves leading the development and implementation of people and culture strategies, managing a high-performing team, and collaborating with cross-functional teams to achieve business objectives.The salary for this role is projected to be around $95,000 - $130,000 per year, contingent on factors like...
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Customer Experience Director
3 weeks ago
London, Greater London, United Kingdom NATIONAL TRUST Full timeAs a Customer Experience Director at the National Trust, you will have the privilege of shaping the visitor experience and driving business growth through exceptional customer service. This is a unique opportunity to join a forward-thinking organization that values innovation and excellence.Your responsibilities will include developing and implementing...
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Customer Experience Director
4 weeks ago
London, Greater London, United Kingdom Crane Venture Partners Full timeAbout the RoleGigs is looking for a seasoned Customer Experience Director to own and further develop our customer support function. As a key member of our product team, you will work across subscribers, B2B customers, product, engineering, operations, and network partners to create scalable and automated processes that reduce issue rates and improve...
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Customer Experience Director
20 hours ago
London, Greater London, United Kingdom Maybourne Group Full timeAt Claridge's, we pride ourselves on delivering unforgettable guest experiences. As a Customer Experience Director, you will be responsible for crafting and implementing strategies that drive exceptional customer satisfaction.About the OpportunityWe are seeking a highly motivated and experienced professional to lead our reception team and drive results. The...
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Customer Experience Director
20 hours ago
London, Greater London, United Kingdom Insider Full timeAbout Insider">We are a leading B2B SaaS company that drives growth for its clients around the world.">As a Customer Experience Director at Insider, you will lead the charge in delivering unique experiences per person, driving profitable growth, and unleashing peak productivity and efficiency.">Key responsibilities include utilizing information on customer...
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Customer Experience Director
1 day ago
London, Greater London, United Kingdom Moss Full timeAbout This Opportunity:We're looking for a Customer Experience Director to join our team. As a key member of our store leadership, you will be responsible for delivering exceptional customer experiences and driving store performance.Role Overview:This role requires a seasoned professional with a proven track record in business development and people skills....
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Customer Experience Director
3 days ago
London, Greater London, United Kingdom BRAMAH HR LTD Full timeRole Overview:The Customer Experience Director will be responsible for leading the delivery of exceptional customer experiences across our venues. As a key member of our leadership team, you will oversee the operational success of the venue and inspire a dedicated team to deliver outstanding results. Responsibilities:- Develop and implement customer...
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IT Director for London Portfolio
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London, Greater London, United Kingdom Director File Full timeJob OverviewOur client's technology risk assurance team is growing, providing a unique opportunity for an individual to join the team at Director level.This global firm seeks a seasoned leader to oversee the delivery of high-quality IT Audit requirements for their London portfolio of External Audits in the financial services sector.This position offers a...
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Customer Experience Director
4 weeks ago
London, Greater London, United Kingdom DELIVEROO Full timeWe are seeking a Customer Experience Director to lead strategic programmes that improve customer experience, ensuring a smooth delivery acting across governance, communication, stakeholder management, and risk management. As a key member of our team, you will contribute to Deliveroo's multi-year Service Strategy and drive CX engagement across the...
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Customer Experience Director
3 days ago
London, Greater London, United Kingdom River Island Full timeAbout the PositionWe are seeking a talented Customer Experience Director to join our team at River Island. As a key member of our retail team, you will be responsible for delivering exceptional customer service and leading by example in visual execution, sales, and operational standards.Key Behaviours/Competencies:Leadership Style: Foster a culture of...
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Customer Experience Director
3 days ago
London, Greater London, United Kingdom Acre Software Full timeWe're a pioneering Fintech company, Acre Software, dedicated to reshaping the mortgage market from the ground up. Our end-to-end management system for mortgages cuts out unnecessary admin, pain, and friction from buying a home.As a Customer Experience Director, you will lead our Core Customer Success function, driving the successful adoption of our product....