Service and Quality Manager

2 days ago


Wellingborough, Northamptonshire, United Kingdom Verto People Full time

About the Role: We are looking for an experienced Service and Quality Manager to join our team in Wellingborough, Northamptonshire. The successful candidate will lead a team of engineers and administrators, providing technical support and customer service.

Key Responsibilities:

  • Leading a team of 4, including Service Administrator, Service Technician, Quality Controller and Quality Technician
  • Coordinate activities including primary investigations, corrective action, root cause analysis, reporting and despatch
  • Manage customer complaint investigations through to root cause and prepare suitable technical reports
  • 80% quality engineering / 20% service

Requirements:

  • Engineering management experience with a root cause analysis background would be preferred
  • Proven experience as an Engineering Manager, Engineering Supervisor, Quality Supervisor / Quality Manager / Lead Engineer or similar would be advantageous
  • Root cause analysis experience
  • Engineering qualification – mechanical, electrical or electronic

Benefits:

  • £46,000 + bonus, pension, 24 days holiday plus bank holidays plus birthday leave, Medicash


  • Wellingborough, Northamptonshire, United Kingdom Verto People Full time

    Role DescriptionWe are seeking an experienced Service and Quality Manager to lead our team at Verto People, based in Wellingborough, Northamptonshire.Responsibilities include providing proactive technical service and customer complaint analysis.Collaborate with the team to ensure high-quality standards and efficient operations.The successful candidate will...


  • Wellingborough, Northamptonshire, United Kingdom Verto People Full time

    As a Senior Quality Engineer Leader at Verto People in Wellingborough, Northamptonshire, you will play a vital role in ensuring the highest quality standards are met across various industries. With a strong background in engineering management and root cause analysis, you will lead a team of 4, including Service Administrator, Service Technician, Quality...


  • Wellingborough, Northamptonshire, United Kingdom Northampton Business Directory Full time

    Northampton Business Directory requires a Quality and Service Leader to join their team in Wellingborough, Northamptonshire.The successful candidate will be responsible for managing customer complaint investigations through to root cause and preparing suitable technical reports.You will also lead a team of four, including a Service Administrator, Service...


  • Wellingborough, Northamptonshire, United Kingdom Verto People Careers Full time

    Salary and Benefits:The package includes a competitive salary of £46,000 + bonus, pension scheme, 24 days holiday plus bank holidays plus birthday leave, and Medicash.The role involves leading a team of 4, including Service Administrator, Service Technician, Quality Controller and Quality Technician, coordinating activities such as primary investigations,...


  • Wellingborough, Northamptonshire, United Kingdom Verto People Full time

    Job OverviewWe are seeking a highly skilled Quality and Service Director to join our team at Verto People. This role will involve leading a team of engineers and coordinating activities to resolve customer complaints and improve product quality.About the RoleLead a team of 4 engineers and coordinate their activities to resolve customer complaints and improve...


  • Wellingborough, Northamptonshire, United Kingdom Service Care Solutions Ltd Full time

    Job OverviewService Care Solutions Ltd is seeking an experienced professional to manage a 4-bed children's home in Wellingborough. This role involves overseeing daily operations, ensuring legislative compliance, and collaborating with external agencies.


  • Wellingborough, Northamptonshire, United Kingdom ZipRecruiter Full time

    Company Overview:At ZipRecruiter, we are committed to delivering exceptional recruitment solutions that meet the evolving needs of our clients. As a QSHE Manager, you will play a vital role in ensuring the safety and quality of our services.


  • Wellingborough, Northamptonshire, United Kingdom Northampton Business Directory Full time

    Job Title: Quality Management SpecialistLocation: Northampton, UKSalary: £25,000 - £30,000 per annumCompany Overview:Northampton Business Directory is a leading provider of business listings in the Northampton area. We are committed to delivering high-quality services to our customers and maintaining a strong reputation in the industry.Job...


  • Wellingborough, Northamptonshire, United Kingdom Service Care Solutions Ltd Full time

    Job DescriptionWe are looking for a Young People's Service Leader to manage a 4-bed Children's Home in Wellingborough.Core ResponsibilitiesSustain a safe and supportive environment that promotes the well-being of young people.Promote effective communication among staff, young people, and external partners.Develop and implement strategies to enhance staff...


  • Wellingborough, Northamptonshire, United Kingdom Verto People Full time

    Job Description: We are seeking a seasoned Senior Quality Engineering Manager to lead our Service & Quality department in Wellingborough, Northamptonshire. About the Role: As a Senior Quality Engineering Manager, you will be responsible for coordinating activities, including primary investigations, corrective action, root cause analysis, reporting and...


  • Wellingborough, Northamptonshire, United Kingdom ACS Staffing Solutions Full time

    About the Role:We are seeking a highly experienced Quality Assurance Manager to lead our quality-focused team at ACS Staffing Solutions in Wellingborough. As a key member of our organization, you will be responsible for overseeing quality management on site, ensuring compliance with internal standards and ISO 9001/14001 certifications.Lead and support the...


  • Wellingborough, Northamptonshire, United Kingdom ZipRecruiter Full time

    Job Title:Quality Assurance Manager">We are seeking a highly skilled Quality Assurance Manager to lead our quality management function and ensure compliance with internal and external standards. As a key member of our team, you will be responsible for developing a high-performing quality team that adapts to our client's evolving requirements.About the...


  • Wellingborough, Northamptonshire, United Kingdom ZipRecruiter Full time

    Quality Management LeadWe are seeking a highly motivated Quality Management Lead to join our team. The successful candidate will be responsible for leading the quality management function on site, ensuring compliance with internal and company operational standards as well as ISO 9001/14001 certifications.About the Role:Develop and implement quality policies...


  • Wellingborough, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time £45,000

    Job Description:We are seeking a highly skilled Quality Assurance Manager to join our team at WALLACE HIND SELECTION LIMITED in Wellingborough. This is an exciting opportunity to drive quality management, quality improvements, and corrective actions across our manufacturing facility.As a key member of our Operations Director's team, you will be responsible...

  • Service Manager

    4 weeks ago


    Wellingborough, Northamptonshire, United Kingdom Verto People Full time

    Job OverviewVerto People is seeking a Service Manager to join their global manufacturer in Wellingborough, Northamptonshire.This position will be working within the Service & Quality department, providing a proactive and efficient technical service and customer complaint root cause analysis function.


  • Wellingborough, Northamptonshire, United Kingdom Service Care Solutions Ltd Full time

    Job Description:We are looking for a Children's Services Lead to join our team in Wellingborough. The ideal candidate will have a professional social work qualification (QCF level 3 or working towards) and at least one year of residential care experience.As a key member of our team, you will be responsible for managing daily operations and ensuring...


  • Wellingborough, Northamptonshire, United Kingdom Travail Employment Group Full time

    About the RoleThis Environmental Quality Manager position offers an exciting opportunity to work with a reputable company in the waste industry, based in Northamptonshire.The ideal candidate will have strong analytical skills and experience in managing risk, with a focus on delivering exceptional results and promoting a culture of excellence.


  • Wellingborough, Northamptonshire, United Kingdom Verto People Full time

    Job SummaryWe are seeking an experienced Technical Service Manager to join our team at Verto People. This role will involve leading a team of engineers and coordinating activities to resolve customer complaints and improve product quality.About the RoleLeading a team of 4, including Service Administrator, Service Technician, Quality Controller, and Quality...


  • Wellingborough, Northamptonshire, United Kingdom CV Library Full time

    Job OverviewThis is a full-time, permanent position at CV Library that involves ensuring health and safety procedures are upheld across the site to ensure employee safety.Key ResponsibilitiesEnsure compliance with ISO 9001 regulation standards and maintain NEBOSH certificationRespond and liaise with customers regarding complaints to identify root causes and...


  • Wellingborough, Northamptonshire, United Kingdom Service Care Solutions Ltd Full time

    Career OpportunityWe are seeking a highly motivated and experienced individual to fill the role of Children’s Home Support Manager at our residential care facility in Wellingborough.The successful candidate will be responsible for the day-to-day management of the home, ensuring it meets all relevant legislative and contractual requirements.Key...