Elevator Support Specialist
4 weeks ago
About the Role
We are seeking a skilled Elevator Support Specialist to join our Technical Support Department. As a key member of our team, you will provide support for our lift systems, focusing on 3rd party brands, particularly Kone technology. Your expertise will be invaluable in ensuring the smooth operation of our elevators.
Key Responsibilities
- Provide technical support to field technicians via phone, video, or on-site visits.
- Develop and deliver training on lift systems.
- Contribute to the creation of technical publications and lead the development of training simulators and product test rigs.
Requirements
- Proven experience as a field support engineer.
- Excellent communication skills, verbal, telephone, and written.
- Positive attitude, capable of working under pressure as part of a team.
- Confident in using your own initiative and proactive thinking outside of the box.
- An investigative mindset that approaches issues from all angles.
Contact Information
Benoit Henrio, ITS Manchester Director
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