Field Support Specialist

2 weeks ago


Wythenshawe, Manchester, United Kingdom TK Elevator UK Ltd Full time

About the Role


We are currently seeking a highly skilled Lift System Expert to join our Technical Support Department. In this role, you will be responsible for providing expert support for various lift systems, including high-rise lifts. Your primary goal will be to assist field technicians with technical issues, provide training, and lead the development of technical publications and training simulators.


About the Job


As a Technical Support Professional, you will work closely with our team to provide technical support and guidance to field technicians. Your duties will include providing telephone, video, and site-based support, as well as preparing and performing training on lifts. You will also be involved in the development of technical publications and training simulators.


Key Responsibilities



  • Provide technical support to field technicians by telephone, video, and site visits.
  • Prepare and perform training on lifts.
  • Lead the development of technical publications and training simulators.
  • Assist in the development of ITS technical publications.

About Us


We are a leading provider of elevator and lift systems, and we are committed to delivering exceptional service and support to our customers. If you have a passion for delivering excellent customer service and are looking for a challenging and rewarding role, we would love to hear from you.


Contact Us


For more information about this role, please contact Benoit Henrio, ITS Manchester Director.



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