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Field Support Specialist

1 month ago

Wythenshawe, Manchester, United Kingdom TK Elevator UK Ltd Full time

About the Role

We are seeking a skilled Field Support Engineer to join our team at TK Elevator UK Ltd. As a Field Support Engineer, you will provide technical support for the commissioning phase of our new EOX lift and expert-level support for maintenance and troubleshooting.

Key Responsibilities

  • Provide technical support to field technicians via telephone, video, or site visit
  • Prepare and perform training on lifts when requested
  • Assist the development of ITS technical publications
  • Undertake training necessary to stay at the forefront of industry and technological developments

Requirements

  • Proven experience working as a field support engineer
  • Excellent communication skills, verbal, telephone, and written
  • Language skills, especially in French or Italian
  • Positive attitude, capable of working under pressure as part of a team
  • Confident in using your own initiative and proactive thinking outside of the box
  • An investigative mindset that approaches issues from all angles

About Us

We are a leading global elevator business that creates environments where future generations want to work. We inspire our colleagues to act as entrepreneurs in their roles by injecting passion, enthusiasm, and drive while taking responsibility for their overall contribution to deliver the wider business objectives.